"Standards"
Human Error Results in No Response to Alarm
January 20, 2011Denver – When Denver 9-1-1 received an alarm notification for the home of Lisa Sommers, police were not dispatched because the public safety telecommunicator transposed the alarm’s permit numbers. Such incidents could be prevented by implementing automatic notification and adoption of the Alarm Interface Exchange Standard.
Read full articleState Training & Certification Survey
September 1, 2010Despite the need, there are no national minimum training standards for 9-1-1 telecommunicators. There’s little consensus on how much training in what subjects is necessary and how—and whether—to fund such training. Each state has taken its own path. This article discusses the results of a national survey to determine what each state requires with regard to training.
Read full articleAPCO Candidate Standards Open for Review & Comment
September 1, 2010The APCO Standards Development Committee has been working hard to create and revise national standards for public safety communications. Here…
Read full articleAPCO Seeks Comments on Proposed Changes to Draft Training Standards for Public Safety Telecommunicators
August 31, 2010The Association of Public-Safety Communications Officials (APCO) International released for comments proposed changes to the draft of a candidate American…
Read full articleAPCO Standards Update
August 25, 2010Read about the latest success of the EAIE standard. Also review and comment on the candidate standard for minimum training for public safety telecommunicators.
Read full articleExternal Alarm Interface Exchange Celebrates Another Victory
August 24, 2010On Wednesday, Aug. 18, at 1:00 p.m. EST, the transmission method for the notification of alarm events from Vector Security, subsequent responses from the City of Richmond’s (Va.) 9-1-1 Public Safety Answering Point (PSAP), and bi‐directional updates from both entities were moved into a production environment using International Justice and Public Safety Network (Nlets) message “wrappers” around the payload, Nlets‐assigned message keys and the use of S‐ORI (originating agency identifiers) addresses for routing purposes.
Read full articleIn-Building Codes: What They Are, and How They Affect You and the Hardware You Buy
July 30, 2010Earlier this year, national fire codes were released that not only mandate in-building radio coverage enhancement for first responders, but make that requirement retroactive to existing buildings. The APCO session on Sunday, Aug. 1, at 3:15 p.m. will be the very first to present NFPA-72 2010 codes to the public safety community as a whole.
Read full articleStandards Calls to Action
July 16, 2010Be proactive. Learn how to comment and participate in the standards development process. The review and comment periods are open for three standards.
Read full articleReview and Comment: Standards Call to Action
June 25, 2010The public review and comment period is open until July 12 for the Candidate APCO ANS 1.101.2-201x: Standard for Public Safety Telecommunicators when Responding to Calls of Missing, Abducted, and Sexually Exploited Children. This is a recent update to the original ANS, version 1.
Read full article8 Organizations Have Achieved APCO Project 33 Agency Training Program Certification
June 25, 2010Eight agencies will be honored during the 2010 APCO Annual Conference & Exposition in Houston for their achievements regarding training for public safety telecommunicators.
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