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"Public Safety Communications"

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Product & Service Announcements

Motorola Solutions Chosen for UK’s Next-Generation Public Safety Communications System

December 17, 2015

The U.K. government’s Home Office has signed the “Lot 2” contract with Motorola Solutions (NYSE: MSI) for user services for its new Emergency Services Network (ESN), a next-generation public safety communications system.

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Operations

Why Operational Standards?

June 6, 2013

Operational procedures and standards are an important aspect of any public safety comm center. Public safety in each community has evolved based in large measure on the standard of service expected and demanded by the community being served. This is especially true of the operations of public safety communications centers.

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APCO

What Being an RPL Means to Me

November 15, 2012

We asked several people who have earned the designation of Registered Public-Safety Leader (RPL) what the professional designation means to them and how it has helped with their career. Our Q & As with Ron Gross, administrative and training manager for the North Suburban Emergency Communications Center in Des Plaines, Ill., and Shelley Peterson, 9-1-1 communications coordinator for Logan City (Utah) Police Department, are below.

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APCO

Public Safety Communications Announces 2012 Hot Products

October 26, 2012

San Diego, Calif. – Public Safety Communications (PSC), the official magazine of the Association of Public-Safety Communications Officials (APCO) International,…

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Technology

Designed from Scratch: A Layman’s Description of the NENA i3 End-State Architecture

October 25, 2012

This article provides an overview of the i3 end-state architecture and describe how call delivery differs from what we know today.

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Government

State & Local Broadband Planning

October 4, 2012

Whatever the need—broadband or otherwise—OEC is poised to continue to support our stakeholders throughout this process. But most importantly, public safety needs to remain united in our efforts to meet our goal.

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Technology

Reviewing Contracts: Acceptance Tests

September 20, 2012

One of the most important contractual items of a new or replacement radio communications system is the acceptance test. Acceptance tests come in different names, styles and formats, but in the end, the final acceptance is meant to achieve one goal—validation that the radio system works where, when and how it was designed.

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Operations

How 9-1-1 Prepares for the Olympics

August 2, 2012

In August, the eyes of the world turn to London, England—the host city for the 2012 Summer Olympic Games. Nearly a million spectators, volunteers, athletes, organizers and media members will descend on the banks of the River Thames for two event-filled weeks. According to 9-1-1 professionals in Utah who’ve been through this before, planning and preparing for safety began several years ago.

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Operations

Short-Staffed

June 6, 2012

We all know that being a 9-1-1 dispatcher/telecommunicator isn’t your average job. With the ups and downs, the good and bad calls, we all want to throw in the towel at times. The unfortunate ending is that some toss that towel in before we have a chance to get someone else in their chair. Are they truly leaving because the job is too much for them?

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APCO

Telecommunicator Spotlight: Carolyn Bassett’s Desire to Help People

May 17, 2012

It’s commonly said that fate works in funny ways, and Carolyn Bassett, police communications specialist III for the Montgomery County Maryland Police Department, might agree with that.

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