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"Mistakes"

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Industry

Mistakes by 9-1-1 Staff in D.C. Blamed on Training Shortfall

May 1, 2013

A 9-1-1 dispatcher has no idea where a D.C. police officer is located when he radios that he’s been stabbed and has shot his attacker. An officer is put on standby for 25 minutes while seeking information on a suspect. A car chase turns chaotic when no one monitors the location of the vehicles involved.

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APCO

Mitigating the Damage from Mistakes: Four Tips

February 20, 2012

As much as we strive for perfection in the public safety field, at times we will stumble and make a…

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