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Chatbot 9-1-1
January 12, 2023Cities and counties across the United States are reporting staffing shortages within their public safety departments and are looking for solutions. One technology being considered is chatbots — or bots — for non-emergency calls and for assistance during significant events.
Read full articleAPCO International Releases 3rd Edition of Fire Service Communications Course
January 12, 2023APCO International has recently launched an update to the APCO Fire Services Communications (FSC) course.
Read full articleNational Regional Planning Council Elects New Officers
January 5, 2023The National Regional Planning Council (NRPC), a collaborative network consisting of both 700 MHz & 800 MHz public safety Regional…
Read full articleSilent Key: Donald Ray Whitney
December 29, 2022APCO Life Member Don Whitney passed away December 28. Whitney enjoyed a long tenure in public safety communications for Motorola and was a longstanding member of the Commercial Advisory Council (CAC), including service on the APCO Board of Directors.
Read full articleFortress Solutions, a Global Provider of Critical Infrastructure Management for Telecoms and Other Industries, Names John Shelnutt CEO
December 21, 2022Plano, Texas, December 19, 2022 — Fortress Solutions, a global provider of critical infrastructure management and support services for telecommunications…
Read full articleMotorola Solutions Acquires Rave Mobile Safety, a Leader in Mass Notification and Incident Management
December 15, 2022CHICAGO – Dec. 14, 2022 – Motorola Solutions (NYSE: MSI) today announced it has acquired Rave Mobile Safety, a leader…
Read full articleYoung Professional Spotlight: Amber Waid, Carroll County 911
December 13, 2022Amber Waid has been a telecommunicator for most of her adult life after being led to the field by a law enforcement officer.
Read full articleT-Mobile is Harnessing 5G to Detect and Prevent Natural Disasters in 2023
December 1, 2022As we emerge from 2022’s fire and hurricane season and focus on recovering from devastating events such as Hurricane Ian,…
Read full articleSilent Key: Sammye Foster Cotton
November 21, 2022Sammye Foster Cotton of Wills Point, Texas, passed way Nov. 16 at the age of 43 after a battle with ALS. Cotton was Garland (Texas) Police Department Communications Manager and an APCO member who previously worked for McKinney (Texas) Police Department and the Commerce (Texas) Police Department.
Read full articleAPCO Announces Final Approval and Publication of Revised and Redesignated American National Standard on Wireless 9-1-1 Deployment and Management of Effective Practices Guide
November 17, 2022APCO received final approval from the American National Standard Institute (ANSI) for publication of the APCO ANS 1.103.3-2022 Wireless 9-1-1 Deployment and Management of Effective Practices Guide on November 7, 2022.
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