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Industry

9-1-1 Call of Duty

February 1, 2010

Hamilton Co., Ohio, telecommunicators got to great lengths to help a soldier abroad after his friend called 9-1-1 concerned.

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Operations

Hialeah, Fla., Gets New Center & CAD Upgrade

February 1, 2010

In October 2009, all this changed when the nearly 50 police and fire dispatchers and calltakers the City of Hialeah, Fla., merged into the city’s new comm center. Today, cross-trained on a new computer-aided dispatch (CAD) system, telecommunicators serve Hialeah’s citizens from a high-tech facility.

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Technology

Beyond the Web

February 1, 2010

Social media is morphing into new public safety applications, such as online traffic and incident control, sex offender locator and mapping, crime statistics and incident mapping.

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APCO

Alone?

January 28, 2010

PSC Editor Keri Losavio discusses her experiences being “unplugged” during the APCO Winter Summit.

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APCO

Staying Connected

January 28, 2010

2010 APCO Winter Summit Report

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Industry

Training Requirements for 9-1-1

January 15, 2010

On the Thursday, Jan. 7, edition of The Today Show, NBC aired a story all APCO members and public safety telecommunicators should be aware of: “911 Emergency: Are Operators Ready for Your Call?” In this story, Jeff Rossen reported on a three-month investigation into the lack of national training standards for 9-1-1.

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Industry

Congress Called to Take Action

January 15, 2010

A 700 MHz public safety nationwide broadband wireless network supporting both broadband voice and data will enhance interoperability in public safety emergencies requiring a multi-jurisdictional response. The September 2009 Draft of the National Broadband Plan calls for an eventual converged broadband voice and data network for public safety as a strategic goal.

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Technology

Narrowbanding: The Clock Is Counting Down

January 15, 2010

FCC releases public notice reminding licensees, frequency coordinators & equipment manufacturers of VHF/UHF narrowbanding deadlines.

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Technology

Narrowbanding: What’s Out There

January 1, 2010

UPDATED: With all the products available on the public safety communications market, it’s difficult to tell which ones are narrowband compliant. So we invited two-way radio manufacturers to identify which of their mobile and portable radio models, and base stations are compliant. This list can serve as a guide for public safety agencies, but always verify the compatibility of your radios with each manufacturer. Test equipment is also available.

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Government

Narrowbanding: The Basics

January 1, 2010

The narrowbanding deadline is fast approaching. Now is the time to get started. If you’re not a member of APCO International, I suggest you consider membership.

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