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Stress Continues to Plague Telecommunicators
In the course of your responsibilities as a 9-1-1 call taker or emergency dispatcher, have you ever experienced physical or emotional effects such as a fast heart rate, clammy palms, thinking about calls after work, trouble sleeping, or avoiding calls or friends? Have you found yourself wondering in silence if your coworkers are feeling the same way?
Read full articleYellowhead Regional Emergency Communication Centre Receives APCO Agency Training Program Certification
Alexandria, VA – Yellowhead Regional Emergency Communication Centre, Edson, Alberta, has received Agency Training Program Certification, a Project 33® Initiative,…
Read full articlePickaway County (Ohio) Sheriff’s Office Implements APCO EMD
Alexandria, Va. – Pickaway County (Ohio) Sheriff’s Office recently implemented the APCO Institute Emergency Medical Dispatch (EMD) Program. The agency employs…
Read full articleMadison County (Ohio) Sheriff’s Office Implements APCO EMD
Alexandria, Va. – Madison County (Ohio) Sheriff’s Office recently implemented the APCO Institute Emergency Medical Dispatch (EMD) Program. The agency employs…
Read full articleHopewell (Va.) Police Department Implements APCO EMD
Alexandria, Va. – Hopewell (Va.) Police Department recently implemented the APCO Institute Emergency Medical Dispatch (EMD) Program. The agency employs 11…
Read full articleGlendive (Mont.) Police Department Implements APCO EMD
Alexandria, Va. – Glendive (Mont.) Police Department recently implemented the APCO Institute Emergency Medical Dispatch (EMD) Program. The agency currently…
Read full articleMeet the 2020 PSAP Award Winners
On May 7, 2020, APCO International announced the winners of the 2020 Public Safety Communications and Technology Leadership Awards. Here…
Read full articlePresident’s Channel: 2020 a Time for Reflection and Change
With absolute certainty we can say 2020 has bestowed a tremendous burden upon public safety across the United States. From the impact of the pandemic to the civil unrest, our lives and our profession have changed.
Read full articleNEW: Automated Prerequisite Verification for Course Registration
The APCO Institute has implemented an automated prerequisite review for students registering online for Institute courses. This review will verify that…
Read full articleWesterville (Ohio) Becomes the 70th Emergency Communications Center to Implement ASAP
The City of Westerville OH Communications Division is the 70th ECC in the United States to implement the Automated Secure…
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