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APCO 2022: Connect & Celebrate Dinner
August 15, 2022The association’s 2022-2023 officers were sworn in as the outgoing and incoming presidents laid out the past year’s accomplishments and plans for the next one. The night concluded with a comedy routine.
Read full articleAPCO 2022: Food for Thought Luncheon
August 15, 2022The luncheon included recognition of thriving APCO chapters, agency certification, volunteer contributions to this year’s conference, and a look ahead to the 2023 conference, along with insights of an American war hero on “Leadership Lessons From Blackhawk Down.”
Read full articleMr. Rogers or Mr. Hyde?
August 15, 2022In this session, an emphasis was placed on remembering the person you were when you commenced your 9-1-1 career.
Read full articleFCC Regulatory Update
August 11, 2022Representatives from the Federal Communications Commission’s Public Safety and Homeland Security Bureau provided updates on agency regulations impacting 9-1-1, including public safety spectrum, location-based routing, 9-1-1 location accuracy, text-to-911, and fee diversion.
Read full articleUnderstanding Leadership While Managing Turmoil in the 911 Center
August 11, 2022Clay Patterson highlighted the leadership skills he observed during chaotic events of an officer-involved shooting in his county.
Read full articleUpdate from the National Telecommunications and Information Administration: NG9-1-1, Focusing on What Counts
August 11, 2022Representatives from NTIA’s Office of Public Safety Communications provided updates on efforts related to NG9-1-1 and lessons learned from the most recent 9-1-1 grant program.
Read full articleSecond General Business Session at APCO 2022
August 10, 2022The General Business Meeting of APCO 2022 on Tuesday featured association accomplishments, federal progress on behalf of public safety communications, a film about telecommunicators and other first responders, and announcement of a new Executive Committee member.
Read full articleAPCO 2022: Distinguished Achievers Breakfast
August 9, 2022APCO 2022’s Distinguished Achievers Breakfast recognized APCO members and contributors on Tuesday and the Anaheim Convention Center audience heard from the first female NFL official about charting a path to success despite roadblocks.
Read full articleFracking Fire: Lessons Learned
August 9, 2022When South Metro Fire Rescue began receiving multiple calls of a fire in a rural area on June 5, 2021, their first instinct was to treat it as a brush fire. Then, one caller gave the telecommunicators new information. The fire, he said, was at a fracking site.
Read full articleUnicorns of 9-1-1: How We Achieved and Have Maintained Staffing in Today’s World
August 9, 2022As the chairs filled up, the audience members waited eagerly to hear the biggest secret in the industry right now, How did this agency get fully staffed and keep it that way?
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