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APCO

APCO 2022: Connect & Celebrate Dinner

August 15, 2022

The association’s 2022-2023 officers were sworn in as the outgoing and incoming presidents laid out the past year’s accomplishments and plans for the next one. The night concluded with a comedy routine.

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APCO

APCO 2022: Food for Thought Luncheon

August 15, 2022

The luncheon included recognition of thriving APCO chapters, agency certification, volunteer contributions to this year’s conference, and a look ahead to the 2023 conference, along with insights of an American war hero on “Leadership Lessons From Blackhawk Down.”

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APCO

Mr. Rogers or Mr. Hyde?

August 15, 2022

In this session, an emphasis was placed on remembering the person you were when you commenced your 9-1-1 career.

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Government

FCC Regulatory Update

August 11, 2022

Representatives from the Federal Communications Commission’s Public Safety and Homeland Security Bureau provided updates on agency regulations impacting 9-1-1, including public safety spectrum, location-based routing, 9-1-1 location accuracy, text-to-911, and fee diversion.

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APCO

Understanding Leadership While Managing Turmoil in the 911 Center

August 11, 2022

Clay Patterson highlighted the leadership skills he observed during chaotic events of an officer-involved shooting in his county.

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APCO

Update from the National Telecommunications and Information Administration: NG9-1-1, Focusing on What Counts

August 11, 2022

Representatives from NTIA’s Office of Public Safety Communications provided updates on efforts related to NG9-1-1 and lessons learned from the most recent 9-1-1 grant program.

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APCO

Second General Business Session at APCO 2022

August 10, 2022

The General Business Meeting of APCO 2022 on Tuesday featured association accomplishments, federal progress on behalf of public safety communications, a film about telecommunicators and other first responders, and announcement of a new Executive Committee member.

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APCO

APCO 2022: Distinguished Achievers Breakfast

August 9, 2022

APCO 2022’s Distinguished Achievers Breakfast recognized APCO members and contributors on Tuesday and the Anaheim Convention Center audience heard from the first female NFL official about charting a path to success despite roadblocks.

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APCO

Fracking Fire: Lessons Learned

August 9, 2022

When South Metro Fire Rescue began receiving multiple calls of a fire in a rural area on June 5, 2021, their first instinct was to treat it as a brush fire. Then, one caller gave the telecommunicators new information. The fire, he said, was at a fracking site.

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APCO

Unicorns of 9-1-1: How We Achieved and Have Maintained Staffing in Today’s World

August 9, 2022

As the chairs filled up, the audience members waited eagerly to hear the biggest secret in the industry right now, How did this agency get fully staffed and keep it that way?

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