News
Heroes Behind the Headsets: Dyersburg 9‑1‑1
April 17, 2020When a call is taken, these individuals not only gather crucial details from a caller, but also paint a detailed picture of the situation to police officers, firefighters, and EMS responders all without seeing the scene.
Read full articleAPCO Files a Project Initiation and Seeks Work Group Members to Revise the Standard for Telecommunicator Emergency Response Taskforce (TERT) Deployment
April 9, 2020APCO International has filed a Project Initiation with ANSI and has issued a call for participation for work group members to participate in the revision of the APCO Standard for Telecommunicator Emergency Response Taskforce (TERT) Deployment.
Read full articleWireless Industry Abandons National Emergency Address Database
February 18, 2020On February 14, the wireless industry notified the Federal Communications Commission (FCC) that it has abandoned the National Emergency Address Database (NEAD).
Read full article#TeammatesInAction: El Paso Fire Department 911 Communications Division
January 9, 2020August 3, 2019, started out as a normal day for the public safety telecommunicators at El Paso Fire Department 911…
Read full articleRichmond Honors Emergency Communications Retiree Kathy Berg
November 21, 2019RICHMOND, Virginia – A child was home alone when a burglar entered her Richmond home in the late 1980s. Fortunately,…
Read full articleAPCO Files a Project Initiation and Seeks Work Group Members to Create a Standard for Managing Operational Overload in the Public Safety Communications Center
October 24, 2019APCO International has filed a Project Initiation with ANSI and has issued a call for participation for work group members to participate in the creation of an ANSI standard addressing emergency communications center overload.
Read full articleAPCO Files a Project Initiation and Seeks Work Group Members to Revise the Standard for Public Safety Telecommunicators When Responding to Calls of Missing, Abducted and Sexually Exploited Children
October 24, 2019APCO International has filed a Project Initiation with ANSI and has issued a call for participation for work group members to participate in the revision of the APCO Standard for Public Safety Telecommunicators When Responding to Calls for Missing, Abducted and Sexually Exploited Children.
Read full articleAPCO Announces Final Approval of Two APCO Standards
October 24, 2019APCO International received final approval from the American National Standards Institute (ANSI) on October 18, 2019 for two standards: a new American National Standard (ANS) that identifies key performance indicators of a communications center and a revision of the existing incident type codes for data exchange standard.
Read full articleAPCO Applauds Appointment of Public Safety Professionals to FirstNet Board of Directors
October 17, 2019Today, U.S. Secretary of Commerce Wilbur Ross announced two appointments to the FirstNet Board of Directors: Karima Holmes, Director of the Office of Unified Communications in Washington, DC, and Chief Matt Slinkard, Executive Assistant Chief of Police for Houston, TX.
Read full article#TeammatesInAction: Entire Communications Platoon of the Chester County (PA) Department of Emergency Service
November 13, 2018JJ Evans, Chester County, PA, Department of Emergency Service Molly Peterson, Chester County, PA, Department of Emergency Service Domestic calls can be…
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