Industry
Heroes Behind the Headsets: Dyersburg 9‑1‑1
When a call is taken, these individuals not only gather crucial details from a caller, but also paint a detailed picture of the situation to police officers, firefighters, and EMS responders all without seeing the scene.
Read full articleECCs Will Postpone, Alter, Celebrate NPSTW 2020
Next week, April 12-18, is National Public Safety Telecommunicators Week, and emergency communications centers are divided about how or whether…
Read full articleCherokee County E 9-1-1 Receives APCO Agency Training Program Certification
Cherokee County E 9-1-1, GA, has received Agency Training Program Certification, a Project 33® Initiative, from the Association of Public-Safety Communications Officials (APCO) International.
Read full articleAPCO Statement on the CSRIC “Report on the Current State of Interoperability in the Nation’s 911 Systems”
The Communications Security, Reliability, and Interoperability Council (CSRIC) VII adopted a “Report on the Current State of Interoperability in the Nation’s 911 Systems.”
Read full articleMaximizing the Benefits of LTE Networks in Mission Critical Push-To-Talk Systems
By DVSI Engineering Introduction Land Mobile Radio (LMR) systems such as APCO Project 25 and Digital Mobile Radio (DMR) have…
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AI Is Coming: Will I Still Have A Job?
[Originally published in the March/April 2020 PSC magazine.] By Suzanne Ladd, Senior Program Manager for Seminole County Fire/EMS Emergency Communications It’s really…
Read full articleTelecommunicator Cardiopulmonary Resuscitation: A Policy Statement From the American Heart Association
Telecommunicator Cardiopulmonary Resuscitation: A Policy Statement From the American Heart Association – Endorsed by the Association of Public-Safety Communications Officials International
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Voices in the Dark: The Voices of Telecommunicators with PTSD
By Matt Berg During my research phase for my article titled “PTSD and the Telecommunicator,” published in the March-April issue…
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UNDER THE HEADSET: A Day in the Life
By Matt Schreiner Editor’s Note: This is the first installment in a series of fictional dramatizations about the trials and…
Read full articleMake 2020 Your Year to Learn and Grow
One of the latest alternatives to New Year’s resolutions is to try something new every month. Here are some suggestions.
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