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Industry

APCO’s Executive Search Successful Placement of Executive Director for Cass County

February 3, 2021

APCO International is pleased to announce the appointment of Marie Athearn as the next Executive Director of Cass County Emergency Services Board (CCESB) located in Harrisonville, Missouri.

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Read full article Stress Continues to Plague Telecommunicators
APCO

Stress Continues to Plague Telecommunicators

July 2, 2020

In the course of your responsibilities as a 9-1-1 call taker or emergency dispatcher, have you ever experienced physical or emotional effects such as a fast heart rate, clammy palms, thinking about calls after work, trouble sleeping, or avoiding calls or friends? Have you found yourself wondering in silence if your coworkers are feeling the same way?

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Industry

Westerville (Ohio) Becomes the 70th Emergency Communications Center to Implement ASAP

June 11, 2020

The City of Westerville OH Communications Division is the 70th ECC in the United States to implement the Automated Secure…

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Industry

Heroes Behind the Headsets: Dyersburg 9‑1‑1

April 17, 2020

When a call is taken, these individuals not only gather crucial details from a caller, but also paint a detailed picture of the situation to police officers, firefighters, and EMS responders all without seeing the scene.

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Industry

ECCs Will Postpone, Alter, Celebrate NPSTW 2020

April 9, 2020

Next week, April 12-18, is National Public Safety Telecommunicators Week, and emergency communications centers are divided about how or whether…

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Industry

Cherokee County E 9-1-1 Receives APCO Agency Training Program Certification

April 3, 2020

Cherokee County E 9-1-1, GA, has received Agency Training Program Certification, a Project 33® Initiative, from the Association of Public-Safety Communications Officials (APCO) International. 

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APCO

APCO Statement on the CSRIC “Report on the Current State of Interoperability in the Nation’s 911 Systems”

March 17, 2020

The Communications Security, Reliability, and Interoperability Council (CSRIC) VII adopted a “Report on the Current State of Interoperability in the Nation’s 911 Systems.”

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Industry

Maximizing the Benefits of LTE Networks in Mission Critical Push-To-Talk Systems

March 13, 2020

By DVSI Engineering Introduction Land Mobile Radio (LMR) systems such as APCO Project 25 and Digital Mobile Radio (DMR) have…

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Read full article AI Is Coming: Will I Still Have A Job?
Industry

AI Is Coming: Will I Still Have A Job?

February 27, 2020

[Originally published in the March/April 2020 PSC magazine.] By Suzanne Ladd, Senior Program Manager for Seminole County Fire/EMS Emergency Communications It’s really…

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Industry

Telecommunicator Cardiopulmonary Resuscitation: A Policy Statement From the American Heart Association

February 25, 2020

Telecommunicator Cardiopulmonary Resuscitation: A Policy Statement From the American Heart Association – Endorsed by the Association of Public-Safety Communications Officials International

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