Industry
Maryland’s FiRST Statewide Public Safety Radio System Deployment: Best Practices and Lessons Learned
August 13, 2019Maryland’s deployment process for their statewide public safety communications system, First Responders Interoperable Radio System Team (FiRST), began in 2010….
Read full articleASAP to the PSAP: A No-Brainer That’s Faster Than Fast Comes to the Rescue
August 13, 2019If you haven’t yet heard about ASAP (Automated Secure Alarm Protocol) that delivers real time alarm monitoring information directly into…
Read full articleAn Update on DHS Efforts to Improve Emergency Communications
August 13, 2019The session began with Serena Reynolds, Associate Director, Emergency Communications Division, DHS, who provided an overview of the 2019 National…
Read full articleNew Findings and Improved Tools for Staffing and Retention
August 12, 2019APCO RETAINS is getting an update! George Mason University completed a study in 2018 that is being used to make…
Read full articleLeadership and Self-Care in the PSAP: Making it a Reality
August 12, 2019“It’s imperative to make self-care THE priority in your center, ” according to Tina Buneta. “You cannot let a lack…
Read full articleYou’ve Inherited a Million Dollars…and Other Social Engineering Tactics
August 12, 2019Social media is essential for emergency communications centers (ECCs) to perform one-way and two-way communications with citizens. However, there are…
Read full articleLegislative and Regulatory Issues Impacting APCO Members
August 12, 2019APCO’s Senior Counsel Mark Reddish provided an overview of three top legislative and regulatory topics – the 9-1-1 SAVES Act, the Next Generation 9-1-1 Act of 2019, and 9‑1-1 location accuracy
Read full articleAdvocacy Priorities for APCO International
August 12, 2019APCO’s Chief Counsel Jeff Cohen discussed APCO’s top legislative priorities. Topics included the 9-1-1 SAVES Act, which would reclassify public…
Read full articleRight of Boom – Cyber Incident Response for Emergency Communications
August 12, 2019Cybersecurity is a very real risk to current public safety communications centers and systems. This presentation discussed the current threat landscape and included sector specific risk briefings.
Read full articleAPCO 2019: Opening General Session
August 12, 2019The Opening General Session for APCO International’s 85th Annual Conference and Exhibition featured awards for excellence in the telecommunications industry as well as a keynote address by Brett Baier of the Fox News Channel.
Read full article