Industry
Consider the Big Picture When Handling Missing Persons/Lost Children Calls
February 3, 2022One of the most important things to remember when you receive missing person/lost children calls for service is that you must abandon any preconceived notion that your agency, even as the primary jurisdiction, is the only agency necessary to handle the call.
Read full articleLincoln Emergency Communications Center Receives APCO Agency Training Program Certification
January 27, 2022Lincoln Emergency Communications Center, NE, has received Agency Training Program Certification, a Project 33® Initiative, from the Association of Public-Safety Communications Officials (APCO) International.
Read full articleFirstNet Enables Remote Training, Enhanced Mapping Capabilities for Emergency Management in Pennsylvania
December 2, 2021Indiana County and ICEMA joined FirstNet in 2019 to ensure personnel could communicate via voice across the county.
Read full articleKeys to Handling a Mass Shooting as a Public Safety Telecommunicator
November 4, 2021During a mass shooting, the ECC will be overwhelmed with calls. There will be calls from persons involved in the incident, friends and family of those affected, and potentially the shooter. The telecommunicator must process calls quickly to obtain as much information as possible.
Read full articleMeet Your AFC Advisor: Diana Garcia (Northern California)
October 13, 2021Diana Garcia is a telecommunications engineer with over three decades working in public safety communications with the California Office of…
Read full articleMeet Your AFC Advisor: Ben Homes (Massachusetts)
October 7, 2021Ben Homes began his public safety career as a public safety telecommunicator for several towns in Massachusetts before being hired…
Read full articleMeet Your AFC Advisor: Shimon Pike (Virginia)
September 27, 2021Shimon Pike is a telecommunication engineer who works for the Virginia State Police. His main responsibilities include providing development and…
Read full articleMeet Your AFC Advisor: David Baker (Arkansas)
September 23, 2021David Baker is program manager for the Arkansas Wireless Information Network (AWIN). AWIN is the statewide P25 Phase II 700/800…
Read full articleMeet Your AFC Advisor: Glen Gosnell (New York)
September 17, 2021Glen Gosnell is currently the director of public safety for Washington County, New York. Gosnell began his career with…
Read full articleMeet Your AFC Advisor: Mike Kionka (Colorado)
September 10, 2021AFC, APCO’s frequency coordination department, is pleased to introduce its network of dedicated local advisor volunteers. APCO’s advisors are responsible…
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