Industry
Judge Tosses Lawsuit over Digital 9-1-1 System
July 21, 2010A judge has thrown out a lawsuit that sought to make York County, Pa., stop using its $36 million digital 9-1-1 radio communication system. In his ruling Monday, Common Pleas Court President Judge Richard Renn said three police unions had valid complaints about the system.
Read full article9-1-1 Call Was Delayed before Man Shot Pair
July 15, 2010A distraught town man called his son in Alabama and threatened to harm family members at their Route 66 home, but by the time the son got through to local 9-1-1 operators it was too late.
Read full article9-1-1 Officials Still Reviewing Spanish Translation Proposal for Reverse Notifications
June 20, 2010By Daniel Langhorne, Intern, Noozhawk.com The Santa Barbara County (Calif.) Sheriff’s Department will have its response next month to a…
Read full article9-1-1 Calls Released in Alleged Bigfoot Sighting
June 18, 2010North Carolina resident Tim Peeler reported a Sasquatch near his home in Casar, N.C., to 9-1-1. “He was about 9, 10-foot tall with real long arms. … It looked like a giant ape with a man’s face,” he said in a 911 call.
Read full articleTypo Led 9-1-1 Medics to Wrong Address
June 17, 2010A 9-1-1 operator had the correct address for a call about a dying infant, but one missed keystroke caused Allegheny County’s (Pa.) computer dispatch system to send paramedics to the wrong address.
Read full articleFlorida Passes Training Law for 9-1-1
June 11, 2010On June 3, Florida Gov. Charlie Crist signed into law SB 742 Public Safety Telecommunications/E911
Read full article9-1-1 Outage in Northern Jackson County Remains a Mystery
June 7, 2010Customers in White City, Eagle Point, Shady Cove, Butte Falls and Prospect were unable to make the three-digit call for help from 2:36 until 8:32 p.m. on Sunday and again from 6:33 to about 9:30 a.m.
Read full articleWhy We Can’t Text 9-1-1
May 28, 2010Looks like the word is getting out to the public that they can’t text 9-1-1. APCO’s own Courtney McCarron Hastings…
Read full articleTechnology vs. Dispatch Experience
May 28, 2010On May 2, the city of DeKalb, Ill., 9-1-1 system dodged a bullet. That morning, a tech savvy freshman from Northern Illinois University programmed his iPhone to call 9-1-1 repeatedly, tying up the city’s two 9-1-1 lines. It took only six minutes for Carol Halsey, a DeKalb Comm Center dispatcher with 20 years of experience, to stop the loop.
Read full articleTrained Right
May 7, 2010An interview with Kathryn Wheeler of the Willamette Valley Comm Center in Salem, Ore. Wheeler successfully processed an emergency childbirth call, as well as an emergency call about her father on April 20, only six months into her public safety communications career.
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