Industry
9-1-1 Upgrade to Allow Texts, Images
September 11, 2010Calltakers at 9-1-1 centers across the nation are seeing more and more cases of people trying to text, tweet and Facebook their emergency calls. Tennessee will be one of the first states in the nation to roll out a statewide, digital 911 system that will allow text messages, photos and videos from cell phones, but it won’t be available for 12 to 18 months.
Read full article9/11 — Nine Years Later
September 9, 2010This weekend marks the ninth anniversary of the 9/11 terrorist attacks. We did not want to let the day pass without remembering those who died that day. In this article, APCO President Bill Carrow remembers the communications professionals who answered the calls for help, and Jack Daniel highlights advances in in-building technology and codes. We also offer links to related coverage.
Read full article9/11 Five Years Later: The Way We Were
September 9, 2010In the September 2006 issue of PSC, Keri Losavio wrote about what happened that day, include the communications challenges that were experienced by responders at the World Trade Center and Pentagon sites.
Read full article9/11 Five Years Later: How 9/11 Altered FDNY’s Emergency Communications
September 9, 2010Chief Jace P. Pinkus of the FDNY addressed how the department’s communications bureau changed in the five years after the attacks on the World Trade Center.
Read full article9/11 Five Years Later: Where We Are Today
September 9, 2010In September 2006 issue of PSC, Steve Souder addressed the questions of how prepared public safety and public safety communications was to respond to another attack as of 2006. He touched on NIMS, interoperability issues and enhanced communications.
Read full article9/11: APCO Members React in the Wake of WTC & Pentagon Attacks
September 9, 2010In public safety communications, we can learn from the past. To mark the anniversary of the 9/11 attacks, we are looking back at what happened and how members of the public safety community coped with the aftermath. Here is PSC’s initial coverage of the attacks.
Read full articleRookie Dispatcher Receives Award after Talking Down Suicidal Caller
September 7, 2010By Ian McCann, Dallas Morning News Staff Writer Dallas, Texas — The only sure thing when a 9-1-1 operator starts…
Read full articleSetback for City’s 9-1-1 System Overhaul
September 1, 2010By Juan Gonzalez, New York Daily News New York City — Mayor Bloomberg’s massive $2 billion effort to centralize and…
Read full articleResidents: Go Slow on Address Change
August 31, 2010By Ralph Ellis, The Atlanta Journal-Constitution Roswell, Ga. — The woman, gasping for breath and slurring her words, telephoned the…
Read full articleFranklin County’s New 9-1-1 Call Center Modern, Adaptable
August 29, 2010By Jim Tuttle, Public Opinion Staff Writer Chambersburg, Pa. — Dialing 9-1-1 from any telephone in Franklin County connects a…
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