Industry
APCO Announces Final Approval of American National Standard
May 20, 2022This standard provides a common data set used to deliver AACN data to emergency communication centers and responders, identifies crash and medical data elements, and uses a common data exchange format allowing for multiple methods of data transfer and handling.
Read full articleAPCO International Announces 2022 Award Winners
May 19, 2022The award recipients demonstrated the highest levels of professional conduct and outstanding performance in the line of duty. The award winner of each category is:
Read full articleHow To Protect Scheduled Time Off
May 12, 2022It is no secret that the long shifts required of public safety telecommunicators can cause challenges for relationships, activities and self-care outside of work. In a recent survey of California telecommunicators, participants shared that the heart of the issue was that frequently their scheduled time off was not honored, which worsened multiple areas of work-life balance.
Read full articleAPCO Seeks Comments on Candidate American National Standard for Public Safety Telecommunicators When Responding to Calls of Missing, Abducted and/or Sexually Exploited Children
April 29, 2022APCO International is seeking comments for the revision of APCO candidate American National Standard (ANS) for Public Safety Telecommunicators When Responding to Calls of Missing, Abducted and/or Sexually Exploited Children in its second public review and comment period ending May 29, 2022.
Read full articleAPCO Seeks Comments on Candidate American National Standard for Advanced Automatic Collision Notification (AACN) Vehicle Emergency Data Set (VEDS)
March 11, 2022APCO International is seeking comments for the candidate American National Standard (ANS) for Advanced Automatic Collision Notification (AACN) Vehicle Emergency Data Set (VEDS).
Read full articleAPCO Announces Final Approval of American National Standard
February 18, 2022APCO received final approval from the American National Standards Institute (ANSI) on February 14, 2022, for a newly created American National Standard (ANS) titled Managing Operational Overload in the Emergency Communications Center (ECCs).
Read full article#TeammatesInAction: Missouri State Highway Patrol Troop E Communications Team
February 17, 2022For their tremendous ability to process information and provide exceptional customer service with professionalism and commitment during a time of uncertain safety to the people they know, love, and serve, we are proud to recognize them as APCO Teammates in Action.
Read full articleConsider the Big Picture When Handling Missing Persons/Lost Children Calls
February 3, 2022One of the most important things to remember when you receive missing person/lost children calls for service is that you must abandon any preconceived notion that your agency, even as the primary jurisdiction, is the only agency necessary to handle the call.
Read full articleLincoln Emergency Communications Center Receives APCO Agency Training Program Certification
January 27, 2022Lincoln Emergency Communications Center, NE, has received Agency Training Program Certification, a Project 33® Initiative, from the Association of Public-Safety Communications Officials (APCO) International.
Read full articleFirstNet Enables Remote Training, Enhanced Mapping Capabilities for Emergency Management in Pennsylvania
December 2, 2021Indiana County and ICEMA joined FirstNet in 2019 to ensure personnel could communicate via voice across the county.
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