Industry
APCO Announces Final Approval of American National Standard
This standard provides a common data set used to deliver AACN data to emergency communication centers and responders, identifies crash and medical data elements, and uses a common data exchange format allowing for multiple methods of data transfer and handling.
Read full articleAPCO International Announces 2022 Award Winners
The award recipients demonstrated the highest levels of professional conduct and outstanding performance in the line of duty. The award winner of each category is:
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How To Protect Scheduled Time Off
It is no secret that the long shifts required of public safety telecommunicators can cause challenges for relationships, activities and self-care outside of work. In a recent survey of California telecommunicators, participants shared that the heart of the issue was that frequently their scheduled time off was not honored, which worsened multiple areas of work-life balance.
Read full articleAPCO Seeks Comments on Candidate American National Standard for Public Safety Telecommunicators When Responding to Calls of Missing, Abducted and/or Sexually Exploited Children
APCO International is seeking comments for the revision of APCO candidate American National Standard (ANS) for Public Safety Telecommunicators When Responding to Calls of Missing, Abducted and/or Sexually Exploited Children in its second public review and comment period ending May 29, 2022.
Read full articleAPCO Seeks Comments on Candidate American National Standard for Advanced Automatic Collision Notification (AACN) Vehicle Emergency Data Set (VEDS)
APCO International is seeking comments for the candidate American National Standard (ANS) for Advanced Automatic Collision Notification (AACN) Vehicle Emergency Data Set (VEDS).
Read full articleAPCO Announces Final Approval of American National Standard
APCO received final approval from the American National Standards Institute (ANSI) on February 14, 2022, for a newly created American National Standard (ANS) titled Managing Operational Overload in the Emergency Communications Center (ECCs).
Read full article#TeammatesInAction: Missouri State Highway Patrol Troop E Communications Team
For their tremendous ability to process information and provide exceptional customer service with professionalism and commitment during a time of uncertain safety to the people they know, love, and serve, we are proud to recognize them as APCO Teammates in Action.
Read full articleConsider the Big Picture When Handling Missing Persons/Lost Children Calls
One of the most important things to remember when you receive missing person/lost children calls for service is that you must abandon any preconceived notion that your agency, even as the primary jurisdiction, is the only agency necessary to handle the call.
Read full articleLincoln Emergency Communications Center Receives APCO Agency Training Program Certification
Lincoln Emergency Communications Center, NE, has received Agency Training Program Certification, a Project 33® Initiative, from the Association of Public-Safety Communications Officials (APCO) International.
Read full articleFirstNet Enables Remote Training, Enhanced Mapping Capabilities for Emergency Management in Pennsylvania
Indiana County and ICEMA joined FirstNet in 2019 to ensure personnel could communicate via voice across the county.
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