Industry
APCO 2019: Connect & Celebrate Dinner
August 19, 2019APCO 2019 was gaveled to an end Wednesday during the Connect and Celebrate dinner at the Baltimore Convention Center. The new executive committee was sworn in along with the regional and Commercial Advisory Council Representatives.
Read full articleAPCO 2019: Food for Thought Luncheon
August 19, 2019The Food for Thought Luncheon on Wednesday in the Baltimore Convention Center gave APCO 2019 attendees a taste of the FCC’s role in emergency response and America’s first female jet fighter pilot delivered advice for managing a high stress work environment
Read full articleCybersecurity Challenges and Opportunities for NG9-1-1
August 19, 2019The session kicked off with a broad discussion as to what the panelists thought the biggest security challenges and risks/threats…
Read full articleStaying Two Steps Ahead of Command — Fire and EMS Dispatching Doesn’t Have to Be Stressful
August 15, 2019Fire and EMS operations can be complex, fast moving, life threatening and stressful! Without a good understanding of what is…
Read full articleAre You Prepared for an Active Shooter?
August 15, 2019Currently one on seven employees do not feel safe at work. With active shooter incidents on the rise everyone must…
Read full articleDo You Trust Me? Psychological Safety in the PSAP
August 15, 2019This was an interesting and humorous late session filled with laughs and information. Yeung walked us through how to set…
Read full articleFirstNet Authority Townhall
August 15, 2019FirstNet Executive Director Ed Parkinson kicked off the FirstNet Authority Townhall, discussing the importance of understanding the needs of public…
Read full articleThe Ground Truth: Perspectives of 9-1-1 Center Leaders Facing the Challenges of Evolving Technology
August 15, 2019The session began with 9-1-1 directors from across the country sharing examples of the lifesaving work performed by the dedicated…
Read full articleHow to Manage a Successful Project
August 15, 2019Managing projects in the ECC can be a daunting task. This presentation provided attendees with an overview of project management…
Read full articleStress Management and PTSD Risk in Telecommunicators
August 15, 2019People who see or experience an event within their work environment may be susceptible to PTSD and this includes not…
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