APCO
FCC Regulatory Update
August 11, 2022Representatives from the Federal Communications Commission’s Public Safety and Homeland Security Bureau provided updates on agency regulations impacting 9-1-1, including public safety spectrum, location-based routing, 9-1-1 location accuracy, text-to-911, and fee diversion.
Read full articleUnderstanding Leadership While Managing Turmoil in the 911 Center
August 11, 2022Clay Patterson highlighted the leadership skills he observed during chaotic events of an officer-involved shooting in his county.
Read full articleUpdate from the National Telecommunications and Information Administration: NG9-1-1, Focusing on What Counts
August 11, 2022Representatives from NTIA’s Office of Public Safety Communications provided updates on efforts related to NG9-1-1 and lessons learned from the most recent 9-1-1 grant program.
Read full articleSecond General Business Session at APCO 2022
August 10, 2022The General Business Meeting of APCO 2022 on Tuesday featured association accomplishments, federal progress on behalf of public safety communications, a film about telecommunicators and other first responders, and announcement of a new Executive Committee member.
Read full articleAPCO 2022: Distinguished Achievers Breakfast
August 9, 2022APCO 2022’s Distinguished Achievers Breakfast recognized APCO members and contributors on Tuesday and the Anaheim Convention Center audience heard from the first female NFL official about charting a path to success despite roadblocks.
Read full articleFracking Fire: Lessons Learned
August 9, 2022When South Metro Fire Rescue began receiving multiple calls of a fire in a rural area on June 5, 2021, their first instinct was to treat it as a brush fire. Then, one caller gave the telecommunicators new information. The fire, he said, was at a fracking site.
Read full articleUnicorns of 9-1-1: How We Achieved and Have Maintained Staffing in Today’s World
August 9, 2022As the chairs filled up, the audience members waited eagerly to hear the biggest secret in the industry right now, How did this agency get fully staffed and keep it that way?
Read full articleHaving Difficult Conversations
August 9, 2022Leaders are often challenged to have these conversations with a diverse workforce of individuals who respond differently to tough criticisms.
Read full articleThe Ground Truth: Perspectives of 9-1-1 Center Leaders Facing the Challenges of Evolving Technology
August 9, 2022The panel examined how deployment of Next Generation 9-1-1, meaning the ability to receive, analyze, and process photos, videos, and other data, can enhance emergency response and the importance of seamless interoperability for ECCs.
Read full articleTelecommunicating for the Telecommunicators: The New Normal in 9-1-1
August 9, 2022The shift toward NG9-1-1 was the subject of a public safety communications panel on Monday.
Read full article