Birmingham, Ala. – Emergency CallWorks Inc., a leading provider of NG9-1-1 and incident management software for the public safety industry, announced that it has partnered with Primal Innovation Technologies, allowing them to market and sell Emergency CallWorks’ (ECW) complete suite of public safety products. Primal Innovation Technologies provides leading edge technology and consulting services specializing in public safety and emergency management solutions.

“ECW’s solution provides a fresh and innovative approach to 9-1-1,” said Teresa Richardson, Business Development Director at Primal Innovation Technologies. “Our solutions are engineered with widely accepted industry standards allowing not only integration between our core products, but across disparate multi- vendor platforms. Adding ECW to our partner ecosystem will enable us to offer an integrated 9-1-1 solution that aligns with our ViewPointe Situational Awareness and PrimalSTAR Damage Assessment strategy of delivering innovation without complexity to Emergency Management and Public Safety  agencies.”

ECW was founded on the principle to streamline and simplify the complexity of traditional, legacy Public Safety Answering Point (PSAP) products by deploying a single, easy-to-customize workflow solution converging web-based technologies, customer premise equipment (CPE) and call taking-to-dispatching functionality into one modular application. Today ECW offers the only natively integrated, browser-based, dispatch technology in the industry for 9-1-1 call taking, incident management (CAD) and GIS systems.

“This strategic partnership is a natural fit for both of our organizations,” said Craig Dollar, president of Emergency CallWorks. “With Primal Innovation Technologies’ proven track record and industry relationships, we have significant opportunities to grow our sales pipeline across the United States.”

About Emergency CallWorks
Emergency CallWorks, Inc. provides the Public Safety Answering Point (PSAP) and Dispatch community with the industry’s first geo-diverse, vertically and horizontally integrated solution for holistic emergency incident management that goes beyond Next Generation standards (NG 9-1-1) from the receipt of 911 calls, mapping the activity, dispatching of resources, providing decision support and transmission of critical information to the mobile response workforce while providing a vast array of benefits from VoIP technology as well as texting and other new media. Emergency CallWorks software products improve control and administration of emergency call and incident management and dispatch workflow process while enhancing the speed and accuracy of emergency response. The single solution for 911 emergency call taking, call mapping,  computer-aided dispatch or CAD, CAD mapping and consolidated decision support is provided as a fully managed-service and architected for single site, large regional or cloud hosted deployments. For more information, visit www.emergencycallworks.com.

About Primal Innovation Technologies
Primal Innovation Technologies provides leading edge technology solutions and consulting services specializing in public safety and emergency management solutions. Primal’s mission is to provide advanced technological solutions to enhance mission critical operations for 9-1-1 Call Centers, Emergency Operations Centers and First Responder agencies in Federal, State and Local government markets. For more information, visit www.primalinnotech.com