Alexandria, Va. – The Association of Public-Safety Communications Officials (APCO) International released the Core Competencies and Minimum Training Standards for Public Safety Communications Supervisor (APCO American National Standard (ANS) 3.102.1-2012) after receiving final approval from the American National Standards Institute (ANSI) December 7, 2012.

This APCO ANS focuses on competencies and training for the position that is typically tasked with managing daily operations, performing administrative duties and maintaining employee relations within public safety communications centers. The Public Safety Communications Supervisor provides leadership and guidance to employees in order to achieve the Agency’s mission, while providing service to the public and emergency responders. This standard refers to this function of the position commonly titled “Supervisor;” however, agencies may title the position differently.

“While this standard is important for those already in a supervisory role, it also provides direction for those who aspire to be a supervisor,” said APCO President Terry Hall. 

This standard, along with other APCO ANS may be downloaded at www.apcostandards.org. For questions regarding APCO Standards, please email [email protected].

About APCO International™ (www.apcointl.org)
APCO International is the world’s largest organization of public safety communications professionals.  It serves the needs of public safety communications practitioners worldwide – and the welfare of the general public as a whole – by providing complete expertise, professional development, technical assistance, advocacy and outreach.