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Zetron Unveils Breakthrough MAX Dispatch System

Company Representative March 10, 2011 Operations, Product & Service Announcements

Redmond, Wash., March 4, 2011 — Zetron, a leading provider of mission-critical communications worldwide, is unveiling its breakthrough MAX Dispatch system at the International Wireless Communications Expo (IWCE) that takes place in Las Vegas, Nevada, March 9-11, 2011.

MAX Dispatch is a pure, end-to-end IP-based telecommunications console system that not only reflects Zetron’s 30+years of experience in console design and engineering, but also incorporates input from customers and resellers who previewed the system during its development. As a result, MAX Dispatch offers best-of-industry features and functionality that make the system easy to operate and maintain. It also includes features expressly designed to reduce information overload and improve dispatchers’ efficiency, focus and response times.

MAX Dispatch system’s unique features and functionality include:

  • Intelligent User Interface — Selectively displays important information. Helps dispatchers quickly find and use resources that pertain to a particular event or task. Reduces screen clutter; minimizes buttons, clicks and steps; improves response times and reduces errors.
  • Built-in Network Health Monitor — Provides constant, real-time feedback about network conditions. Notifies users and technicians of network conditions that could degrade performance.
  • IT-EZ — Supports the automatic configuration of IP parameters within the local network. Reduces IT labor and helps prevent system conflicts.
  • Complete end-to-end network redundancy — Keeps the system up and running even if the primary network goes down.
  • The best features of both distributed and centralized architectures — The distributed design allows data and voice traffic to flow directly to the end points of the system, while the centralized intelligence directs traffic and monitors critical system functions.

“The dispatch console is the heart of a public safety communication system,” said Zetron president and CEO, Ellen O’Hara. “It’s what ties the people who need help to those who can provide it—from the caller to the dispatcher to the first responder. We’ve designed our new MAX Dispatch product with all of these people in mind.”

About Zetron
For over 30 years, Zetron has been providing mission-critical communications solutions for customers in public safety, transportation, utilities, manufacturing, healthcare, and business. With offices in Redmond, Washington, U.S.A.; Hampshire, England; Brisbane, Australia and numerous field locations, Zetron supports a worldwide network of authorized resellers and distributors. This gives Zetron a global reach as well as a local presence in the regions it serves. Zetron is a wholly owned subsidiary within JK Holdings, Inc. For more information, visit www.zetron.com.

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