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South Sound 911 Using RapidSOS for Better 9-1-1 Call Location Accuracy

August 21, 2019

In an emergency, seconds count. It’s important to know where you are so 911 can direct responders to your exact…

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APCO

APCO 2019: Connect & Celebrate Dinner

August 19, 2019

APCO 2019 was gaveled to an end Wednesday during the Connect and Celebrate dinner at the Baltimore Convention Center. The new executive committee was sworn in along with the regional and Commercial Advisory Council Representatives.

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Industry

APCO 2019: Food for Thought Luncheon

August 19, 2019

The Food for Thought Luncheon on Wednesday in the Baltimore Convention Center gave APCO 2019 attendees a taste of the FCC’s role in emergency response and America’s first female jet fighter pilot delivered advice for managing a high stress work environment

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Industry

Cybersecurity Challenges and Opportunities for NG9-1-1

August 19, 2019

The session kicked off with a broad discussion as to what the panelists thought the biggest security challenges and risks/threats…

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Industry

Staying Two Steps Ahead of Command — Fire and EMS Dispatching Doesn’t Have to Be Stressful

August 15, 2019

Fire and EMS operations can be complex, fast moving, life threatening and stressful!  Without a good understanding of what is…

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Industry

Are You Prepared for an Active Shooter?

August 15, 2019

Currently one on seven employees do not feel safe at work. With active shooter incidents on the rise everyone must…

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Industry

Do You Trust Me? Psychological Safety in the PSAP

August 15, 2019

This was an interesting and humorous late session filled with laughs and information. Yeung walked us through how to set…

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Industry

FirstNet Authority Townhall

August 15, 2019

FirstNet Executive Director Ed Parkinson kicked off the FirstNet Authority Townhall, discussing the importance of understanding the needs of public…

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Industry

The Ground Truth: Perspectives of 9-1-1 Center Leaders Facing the Challenges of Evolving Technology

August 15, 2019

The session began with 9-1-1 directors from across the country sharing examples of the lifesaving work performed by the dedicated…

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