Tag Archives: Profiles
Jeff Schaney

‘A Quick 20 Years’ for Jeff Schaney in Public Safety Communications

“It’s been a quick 20 years,” Jeff Schaney, an assistant supervisor of the Fairfax County (Va.) Department of Public Safety Communications, says, acknowledging his 20th year of public service. He possesses a multitude of skill sets that he obtained throughout his career in the public safety sector, in which he has worked as a calltaker, police dispatcher, fire dispatcher and teletype operator. “I had to keep up my skills sets,” he says.

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Diane Billings: Emergency Fire Dispatcher Loves Going to Work at an ‘Awesome Job’

Married to a retired veteran fire lieutenant who was employed for 21 years with the Prince George’s County (MD) Fire/EMS Department, Diane Billings, 53, is no stranger to public safety. She has been employed for the past 17 years as an Emergency Dispatcher III and Fire Dispatch Supervisor for Public Safety Communications in Prince George’s [...]

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PADTY MAYHEW DAVIS

Dispatching Is a Career and a Passion for Padty Mayhew Davis

“You can’t let your emotions affect how you do your job because it could impede the outcome for citizens and officers,” says Padty Mayhew Davis.

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Starkloff

Baltimore County Police Dispatcher, Stacy Starkloff, Deals with ‘Slice of Real Life’

“You have to have a backbone with the police officers,” Stacy Starkloff says. Additionally, she has to remain calm in stressful situations and, regardless of whether or not she is nervous, she cannot give up and has to pull through. Starkloff is also a fast talker. “It works to my advantage,” she says.

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Heather Perkins: ‘It’s Been One of the Best Decisions of My Life’

Before deciding to become an emergency dispatcher in July 2000, Heather Perkins, 32, from Santa Quin, Utah, was the manager of a movie theater. After she was transferred to manage a dilapidated mini-theater, she decided to leave and pursue a career in emergency communications even though she knew virtually nothing about the field. She took [...]

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A Dispatcher’s Life

Andrew Pantazi, Staff Writer, Chattanooga Times Free Press (Tennessee) She started as a guard at Silverdale Detention Facility in Chattanooga, then became a mall cop at Hamilton Place. If she could do it over, she would’ve gone to the police academy, but she knows her job’s important. Kim Krause can think like a criminal better [...]

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Telecommunicator Spotlight: 3 Decades of Dispatching & Cindy Cielock Is Still Loving It

“I love the adrenalin rush when there is a hot call. I enjoy the stress of it all. I like the hot call, and I like a successful conclusion,” Cindy Cielock says about her job as a public safety dispatcher for Onondaga 9-1-1 in Syracuse, N.Y. The area comprises 827,000 square miles with 600 deputies and 450 Syracuse police officers. Cielock has lived in Syracuse her entire life.

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