The Kanawha County Metro 9-1-1 Board will be getting a new million-dollar, computer-aided dispatch system.
Kanawha Metro 9-1-1 Board Purchases Updated System
LexisNexis
on December 16, 2011
in News, Regional & National
Nationwide Suspicious Activity Reporting Initiative
Public Safety Communications
on September 01, 2011
in Calltaking/Dispatch, Operations, Tech, Tools
Every day, law enforcement officers at all levels of government—state, local, tribal and federal—observe suspicious behaviors or receive reports from concerned civilians, private security and other government agencies about behaviors that could have a potential nexus to terrorism. Until recently, this information was generally stored at the local level and shared within the agency—or, at the most, regionally shared—as part of an incident reporting system. Enter the Nationwide SAR Initiative.
Lubbock, Texas, Goes Live with Tiburon IQResponse
Company Representative
on August 19, 2011
in Industry, News
On the same day Tiburon is announcing IQResponse — its newest public safety software offering — the company is also announcing the City of Lubbock, Texas as its first live IQResponse customer. Lubbock has been using all of the IQResponse components as their production system since June.
Franklin County, Maine, OKs New Dispatch, Record-Keeping System
Independent News Source
on August 18, 2011
in Industry, News
FARMINGTON, Maine — Franklin County commissioners voted Tuesday to move the Sheriff’s Department and Communications Center to a computer- aided dispatch program and public safety system that enhances record keeping and security for those involved in emergency situations.
Harris Awarded $289 Million (CAD) Contract by the Government of Alberta, Canada, for the Alberta First Responders Radio Communications System
Company Representative
on March 04, 2011
in Industry, News
Edmonton, AB, Canada — Harris Canada Systems Inc. has been awarded a $289 million (CAD) contract by the Government of Alberta, Canada to design and build the Alberta First Responders Radio Communications System (AFRRCS), which will provide public safety communications within the Province’s 256,000 square-mile area.
Maumelle Police Department to Enhance Records Management and Communications with TriTech Software System’s Imc CAD, RMS, Mobile, Administrative and Bar Coding Applications
Company Representative
on March 03, 2011
in Industry, News
Maumelle, Ark — The Police Department of the City of Maumelle, located in Central Arkansas and a neighboring town to Little Rock, is anticipating huge improvements in the administrative and operational workflow with the implementation of their new TriTech Software System’s Imc Computer Aided Dispatch (CAD), Records Management System (RMS), Mobile, Administrative and Bar Coding applications.
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Don’t Procrastinate … The FCC’s Narrowband Deadline Is Almost Here!
April 26, 2012
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Dispatching: A Profession or a Job?
October 27, 2010
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FCC Says PSAPs Must Be Able to Receive 9-1-1 Texts
November 23, 2010
- Naples City Council Bristle at Cost of New Radios; Suggest Officers Share June 29, 2011
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Duty-Related Trauma Exposure in 9-1-1 Telecommunicators
March 29, 2012
- Residents: Go Slow on Address Change August 31, 2010
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Don’t Procrastinate … The FCC’s Narrowband Deadline Is Almost Here!
April 26, 2012
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Protect Your PSAP Applications from Downtime
May 11, 2012
- Senate Confirms Jessica Rosenworcel and Ajit Pai as New FCC Commissioners May 10, 2012
- N.M. Governor Unveils Wildfire-Warning System May 10, 2012
- FCC Reviews Rules Governing the Emergency Alert System May 10, 2012
- S. Elgin Dispatch Switch Smooth So Far May 10, 2012
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Jlockerbie: I wonder if this gentleman has ever seen the insid...
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Jlockerbie: Here is a thought, how about trying to educate the...
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Avr100: A serious problem with potentially deadly conseque...
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Julie: AWESOME JOB!!! Congratulations!...

Wireless Device Challenges
Craig Scholl on June 13, 2011
in Calltaking/Dispatch, Commentary/Blogs, Operations
9-1-1 technologies have evolved immensely, and the technology continues to develop faster than PSAPs can implement changes. In 1986 when I began my career, our agency had no CAD system or 9-1-1 trunk lines, and there was no such thing as a cell phone. Fast forward to 2011. PSAPs have had to make leaps and bounds into new technologies, and telecommunicators have had to adjust by leveraging resources and new equipment and with some creative thinking.