"APCO 2017"
Project Management in the PSAP
August 22, 2017This was an incredibly thorough, down and dirty, presentation on project management concepts geared toward emergency communication center professionals.
Read full articleSo You Want to Be a Director? Are You Sure?
August 22, 2017Zim Schwartze, director of Springfield-Greene County 911, shared a fascinating perspective for those thinking about becoming a director, or even moving up into a leadership role in their communications center.
Read full articleFirstNet State Plans and the Governor’s Decision
August 22, 2017Since the awarding of the FirstNet contract to AT&T on March 30, FirstNet has been busy informing states and their associated decision-makers about their FirstNet options.
Read full articleIncident Dispatch Teams
August 22, 2017An incident dispatch team is a group of trained dispatchers who respond to the scene of large scale events/incidents and work the varying levels of communications at the incident as opposed to the dispatch center.
Read full articleAPCO 2017 – Connect & Celebrate Dinner: Rendezvous Under the Stars
August 21, 2017APCO 2017 concluded with the Connect & Celebrate Reception and Dinner, during which Nathan McClure was presented with the Jack…
Read full articleAPCO 2017 – Food for Thought Luncheon
August 21, 2017Wednesday’s Food for Thought Luncheon began with opening remarks from APCO Executive Director and CEO Derek Poarch. “Our voice gets…
Read full articleSustaining Public Safety Radio Systems in the Face of Budget Constraints and Planning for New Technologies
August 16, 2017Currently, many radio systems are nearing end of life, yet the equipment purchased with once-abundant grant funds now needs to be replaced and upgraded to current technology.
Read full articleSuicidal Callers
August 16, 2017This session focused on the proper handling of calls from suicidal persons. The telecommunicator may be the little bit of light that helps the caller see suicide is not the answer.
Read full articleFirstNet Town Hall
August 16, 2017This update to FirstNet’s progress was a high-level summary of many other deeper-level FirstNet presentations provided throughout the conference.
Read full articleCivil Unrest in Baltimore
August 16, 2017Speaking to a standing-room only audience, Baltimore 911 Director Scott L. Brillman spoke of the challenges his center faced and lessons learned during the protests and rioting in 2015.
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