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	<title>Public Safety Communications</title>
	<atom:link href="http://psc.apcointl.org/feed/" rel="self" type="application/rss+xml" />
	<link>http://psc.apcointl.org</link>
	<description>Communication Trends &#38; Intelligence</description>
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		<title>Kansas Dispatchers Help Save Lives under Stress</title>
		<link>http://psc.apcointl.org/2012/02/22/kansas-dispatchers-help-save-lives-under-stress/</link>
		<comments>http://psc.apcointl.org/2012/02/22/kansas-dispatchers-help-save-lives-under-stress/#comments</comments>
		<pubDate>Wed, 22 Feb 2012 20:45:14 +0000</pubDate>
		<dc:creator>LexisNexis</dc:creator>
				<category><![CDATA[Calltaking/Dispatch]]></category>
		<category><![CDATA[Regional & National]]></category>

		<guid isPermaLink="false">http://psc.apcointl.org/?p=11744</guid>
		<description><![CDATA[TOPEKA, Kan. -- For dispatchers and their supervisors, their job comes down to one fact: People's lives are in their hands. And while averaging more than 1,200 calls a day, there isn't room for mistakes.]]></description>
			<content:encoded><![CDATA[<div align="left" style="float: left; padding: 6px 6px 5px 0px;"><a name="fb_share" type="box_count" share_url="http://psc.apcointl.org/2012/02/22/kansas-dispatchers-help-save-lives-under-stress/"></a></div><p><em>By Samantha Foster, The Capital-Journal</em></p>
<p>TOPEKA, Kan. &#8212; This past July, the Shawnee County Emergency Communications Center received 20 911 calls from a single phone that were either hang-ups or calls during which young children spoke to the dispatcher.</p>
<p>Although the children didn&#8217;t seem upset, the dispatcher had a feeling that something was wrong, so she kept talking to them and gathered clues to find out where they were.</p>
<p>Multiple children, all under the age of 6, had been locked in a 110-degree basement without water.</p>
<p>The dispatcher ultimately was able to get a GPS location during a call, and she used her research knowledge to narrow down the address for officers who were combing the area in Oakland. The officers had been about to clear the scene when the dispatcher was able to give them the address, and they were able to force entry into the house and rescue the children.</p>
<p>For dispatchers and their supervisors, their job comes down to one fact: People&#8217;s lives are in their hands. And while averaging more than 1,200 calls a day, there isn&#8217;t room for mistakes.</p>
<p>Sheriff&#8217;s Capt. Lance Royer, director of the Emergency Communications Center, and Nancy Ganson, assistant director of operations, can tell many other stories of dedicated dispatchers.</p>
<p>In May 2010, a car chase followed by a foot chase took place near S.W. MacVicar and Interstate 70. The suspects were moving toward I-70, and a passing motorist who was gawking hit a trooper and an officer.</p>
<p>&#8220;They immediately sprang into action,&#8221; Royer said of the dispatchers. &#8220;They worked as a well-oiled machine.&#8221;</p>
<p>Royer said the communications center can be dead one minute and crazy the next.</p>
<p>&#8220;In two seconds, your heart rate&#8217;s so high you can&#8217;t see straight,&#8221; he said.</p>
<p>The excitement is what many of the dispatchers love about their job, Royer said. And they have such a connection with the emergency response personnel they dispatch for that the desire to protect them is every bit as important as protecting citizens.</p>
<p>The call center handled 441,170 calls in 2011 &#8211; 109,065 were 911 calls, and the other 332,105 were administrative calls, including those from officers in the field &#8211; averaging a hefty 1,200 calls per day.</p>
<p>With that number of incoming calls, it is inevitable that calls get backed up, Royer said, especially for about four hours during the second shift, from 2:30 to 10:30 p.m., which is the busiest time of day. When that happens, calls have to be prioritized.</p>
<p>Royer said he knows it frustrates people who are waiting for someone to respond to their call.</p>
<p>&#8220;If your home is burglarized, I know it&#8217;s the most important thing in your life,&#8221; he said. &#8220;But if there&#8217;s a domestic disturbance where someone&#8217;s been stabbed, cut, shot &#8211; that has to come first.&#8221;</p>
<p>Royer said response times can be agonizing for dispatchers, too.</p>
<p>A dispatcher received a 911 call from children who were trapped inside a Rossville residence that was on fire, Royer said. He was trying to talk the children through the situation until firefighters could arrive, but at first they weren&#8217;t following his instructions.</p>
<p>&#8220;It can get frustrating because it feels like it takes forever,&#8221; Royer said. In the five minutes it takes for firefighters to respond to a fire like that one, he said, &#8220;it can also be an eternity for us.&#8221;</p>
<p>Ganson, assistant director of the Emergency Communications Center, said the job is challenging but interesting. Some dispatchers make careers out of it, while others work there while putting themselves through school.</p>
<p>The application process is rigorous. Royer said applicants must qualify with a typing test, have a high school diploma or GED and have no felony convictions. They take a computerized multitasking test, and if they pass, they are interviewed by a three-person panel. They have a full background check, followed by a polygraph test. If hired, they undergo a nine-month probationary period during which they train on all three shifts.</p>
<p>&#8220;We lose a few people during that,&#8221; Royer said.</p>
<p>The ability to multitask is an important requirement. In the communications center, dispatchers with headsets sit in front of five computer screens. One shows the radio frequencies. Two others show the CAD information for their calls. One shows email and CAD mapping. The fifth shows phone calls.</p>
<p>Eight or nine dispatchers work at a time. The communications center handles calls not only for the Topeka Police Department, the Shawnee County Sheriff&#8217;s Office and the Topeka Fire Department, but also for fire and police departments in Silver Lake, Rossville, Auburn, Dover, Soldier and Shawnee Heights, as well as Topeka Unified School District 501 school police after hours.</p>
<p>Dispatchers rotate positions in the center, which include two for police calls, two for the sheriff&#8217;s office, two for all fire departments, one general 911 call taker, one supervisor and one information frequency position, which encompasses such tasks as running tag numbers for officers in the field.</p>
<p>Royer said the Emergency Communications Center employs 57 people, but 13 of those positions are vacant.</p>
<p><a href="http://www.lexis-nexis.com/lncc/about/copyrt.html" target="_new">Copyright © 2012 LexisNexis, a division of Reed Elsevier Inc. All Rights Reserved. </a></p>
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		<title>Utah Man Ties Up 9-1-1 Line, Wants Ride Home from Walmart</title>
		<link>http://psc.apcointl.org/2012/02/22/utah-man-ties-up-9-1-1-line-wants-ride-home-from-walmart/</link>
		<comments>http://psc.apcointl.org/2012/02/22/utah-man-ties-up-9-1-1-line-wants-ride-home-from-walmart/#comments</comments>
		<pubDate>Wed, 22 Feb 2012 20:40:22 +0000</pubDate>
		<dc:creator>LexisNexis</dc:creator>
				<category><![CDATA[Regional & National]]></category>
		<category><![CDATA[9-1-1]]></category>
		<category><![CDATA[9/11]]></category>
		<category><![CDATA[dispatchers]]></category>

		<guid isPermaLink="false">http://psc.apcointl.org/?p=11740</guid>
		<description><![CDATA[SALT LAKE CITY, Utah -- The man ordered dispatchers to send an officer to drive him home.]]></description>
			<content:encoded><![CDATA[<div align="left" style="float: left; padding: 6px 6px 5px 0px;"><a name="fb_share" type="box_count" share_url="http://psc.apcointl.org/2012/02/22/utah-man-ties-up-9-1-1-line-wants-ride-home-from-walmart/"></a></div><p><em>By Janelle Stecklein, The Salt Lake Tribune</em></p>
<p>SALT LAKE CITY, Utah &#8212; A man who allegedly told Ogden police that they had nothing better to do than chauffeur him around town found out that police do occasionally give rides &#8212; to jail.</p>
<p>Ogden police said the 27-year-old man decided about 5 a.m. Friday to walk about seven blocks to the local Walmart, apparently not realizing it wasn&#8217;t open 24 hours.</p>
<p>When he discovered the Walmart was closed, the man called 911 and ordered dispatchers to send an officer to drive him home, police said.</p>
<p>At some point a police sergeant got on the phone to tell the man that officers don&#8217;t provide that type of service and that he needed to stop calling 911 when there wasn&#8217;t an emergency. The sergeant then offered to call the man a cab, police said. The man refused and continued to insist that an officer come pick him up because they &#8220;have nothing better to do,&#8221; police said.</p>
<p>Just a week prior, police said an Ogden officer had warned the same man &#8212; and his neighbor &#8212; to stop calling 911 when there wasn&#8217;t an emergency. The two had called police because they were having an unspecified dispute. So when the man continued to tie up the line Friday morning, Ogden police said they sent an officer to Walmart to pick up the man.</p>
<p>The officer arrested the man on suspicion of abuse of a 911 system, a class B misdemeanor, and gave him a ride to jail.</p>
<p><a href="http://www.lexis-nexis.com/lncc/about/copyrt.html" target="_new">Copyright © 2012 LexisNexis, a division of Reed Elsevier Inc. All Rights Reserved. </a></p>
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		<title>Atlantic County (N.J.) Working on Reverse 9-1-1 System</title>
		<link>http://psc.apcointl.org/2012/02/22/atlantic-county-n-j-working-on-reverse-9-1-1-system/</link>
		<comments>http://psc.apcointl.org/2012/02/22/atlantic-county-n-j-working-on-reverse-9-1-1-system/#comments</comments>
		<pubDate>Wed, 22 Feb 2012 20:35:05 +0000</pubDate>
		<dc:creator>LexisNexis</dc:creator>
				<category><![CDATA[Regional & National]]></category>
		<category><![CDATA[REVERSE911]]></category>

		<guid isPermaLink="false">http://psc.apcointl.org/?p=11738</guid>
		<description><![CDATA[ATLANTIC CITY, N.J. -- The state Office of Emergency Management will start training the county this week to add text alerts to the system.]]></description>
			<content:encoded><![CDATA[<div align="left" style="float: left; padding: 6px 6px 5px 0px;"><a name="fb_share" type="box_count" share_url="http://psc.apcointl.org/2012/02/22/atlantic-county-n-j-working-on-reverse-9-1-1-system/"></a></div><p><em>By Joel Landau, Press of Atlantic City</em></p>
<p>ATLANTIC CITY, N.J. &#8212; Atlantic County has a reverse 911 phone system to alert residents of emergencies such as an impending natural disaster or a fugitive on the loose.</p>
<p>But not everyone has been getting the call &#8212; especially those without a landline.</p>
<p>The county is working to update its system to include every household in the county, but officials also encourage the public to make sure they are part of the system by signing in to the county&#8217;s website. This step is especially important for people with cellphones or online phone service who are not listed in traditional phone directories.</p>
<p>Residents can also personalize what type of incidents they want to be notified of.</p>
<p>This is the fifth year the county has run the system, which is about to undergo some changes, said Ed Conover, the county&#8217;s deputy emergency management coordinator.</p>
<p>The county partners with Verizon to obtain a list of all phone numbers in the county &#8212; regardless of whether people have another carrier, such as Comcast &#8212; but some numbers, especially cellphones, are still missing, Conover said.</p>
<p>Officials do not have an estimate of how many missing numbers there are, but Conover said the database has about 250,000 entrants.</p>
<p>Conover encourages people to visit ReadyAtlantic.org to register their home numbers and cellphone numbers if they are not already in the database.</p>
<p>&#8220;If something goes on during the day, you would get it immediately (on your cellphone) instead of waiting until you got home and checked your messages,&#8221; he said.</p>
<p>People can also register to receive updates through email, Facebook or Twitter, Conover said. This tool is particularly useful to quell erroneous rumors that spread during a disaster, he said.</p>
<p>The state Office of Emergency Management will start training the county this week to add text alerts to the system, he said.</p>
<p>People who live out of town but own properties in the area should also register, he said.</p>
<p>Notifications can be sent out on a variety of incidents, such as blizzards, fires, floods, low visibility, high winds, hurricanes, tsunamis or tornados. Residents can create their own account to customize the types of calls they wish to receive.</p>
<p>The system is also getting some improvements, Conover said. For example, the county now has the ability to send out warnings from the National Weather Service about events such as severe storms, he said.</p>
<p>This week, the system may change to give shorter messages but allow residents to call back and receive more information, Conover said. The message will provide a toll-free number to call to hear the message again and more information, he said.</p>
<p>&#8220;There is a lot of information to get out to the public. To call 250,000 homes takes a lot of time,&#8221; he said. &#8220;Rather then send out a minute message, we can send out a 20-second call faster and not overextend the Verizon network.&#8221;</p>
<p>The reverse 911 system was used to warn residents when an inmate escaped from the Hamilton Township Police Department&#8217;s custody Jan. 31. Authorities searched for Shane Hopkins for about 20 hours before he was apprehended.</p>
<p>Township Police Chief Stacy Tappeiner said there were several residents in the area who were not part of the system and were not notified. This has been a problem in the past, such as last summer following Tropical Storm Irene, when residents were concerned the dam at Lake Lenape would not be able to hold, he said.</p>
<p>&#8220;It&#8217;s a good system for informing people,&#8221; he said. &#8220;But the lack of numbers has caused some people to call the department and say, &#8216;Why is this person getting calls, and why am I not?&#8217;&#8221;</p>
<p>Tappeiner, who said the county runs the system and not the individual departments, encouraged people to sign up.</p>
<p>Hamilton Committeewoman Aline Dix said she is working with local seniors who do not have computers to help get them signed up. She said she hopes the county can add a way to accommodate these people.</p>
<p>Conover said a manual signup is not yet available but noted residents can access the Internet at their local library.</p>
<p><a href="http://www.lexis-nexis.com/lncc/about/copyrt.html" target="_new">Copyright © 2012 LexisNexis, a division of Reed Elsevier Inc. All Rights Reserved. </a></p>
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		<title>General Dynamics Introduces New Portable Communications System Analyzer for Land Mobile Radio Systems</title>
		<link>http://psc.apcointl.org/2012/02/21/general-dynamics-introduces-new-portable-communications-system-analyzer-for-land-mobile-radio-systems/</link>
		<comments>http://psc.apcointl.org/2012/02/21/general-dynamics-introduces-new-portable-communications-system-analyzer-for-land-mobile-radio-systems/#comments</comments>
		<pubDate>Tue, 21 Feb 2012 10:09:59 +0000</pubDate>
		<dc:creator>Company Representative</dc:creator>
				<category><![CDATA[Industry]]></category>
		<category><![CDATA[News]]></category>
		<category><![CDATA[9-1-1]]></category>
		<category><![CDATA[APCO International]]></category>
		<category><![CDATA[General Dynamics]]></category>
		<category><![CDATA[SATCOM Technologies]]></category>

		<guid isPermaLink="false">http://psc.apcointl.org/?p=11725</guid>
		<description><![CDATA[NEWTON, N.C. – General Dynamics SATCOM Technologies introduces the R8000B communications system analyzer, which measures the performance of radios and radio systems used by police and fire departments, first responder agencies and other Land Mobile Radio (LMR) users.  The software-defined R8000B weighs just 14 pounds and performs the functions of up to 20 separate test [...]]]></description>
			<content:encoded><![CDATA[<div align="left" style="float: left; padding: 6px 6px 5px 0px;"><a name="fb_share" type="box_count" share_url="http://psc.apcointl.org/2012/02/21/general-dynamics-introduces-new-portable-communications-system-analyzer-for-land-mobile-radio-systems/"></a></div><p><a href="http://psc.apcointl.org/2012/02/21/general-dynamics-introduces-new-portable-communications-system-analyzer-for-land-mobile-radio-systems/r8000b-and-test-radios/" rel="attachment wp-att-11726"><img class="aligncenter size-medium wp-image-11726" title="R8000B and test radios" src="http://psc.apcointl.org/wp-content/uploads/R8000B-and-test-radios-300x172.jpg" alt="" width="300" height="172" /></a></p>
<p><strong>NEWTON, N.C.</strong> – General Dynamics SATCOM Technologies introduces the R8000B communications system analyzer, which measures the performance of radios and radio systems used by police and fire departments, first responder agencies and other Land Mobile Radio (LMR) users.  The software-defined R8000B weighs just 14 pounds and performs the functions of up to 20 separate test instruments, enabling technicians to efficiently and cost-effectively test radios and radio systems in the field.</p>
<p>The R8000B delivers unprecedented low RF noise characteristics, known as spectral purity, along with an industry leading residual FM specification of less than 4 Hz. The analyzer delivers improved diagnostic power, portability and can be upgraded with new and improved capabilities via software download. The Terrestrial Trunked Radio (TETRA) subscriber-test option offers vital diagnostic tools including carrier frequency offset, residual carrier power, error vector modulation, power profile, unwanted adjacent power, Loopback Bit-Error-Rate and paging sensitivity.</p>
<p>“Packing all of the technology and functionality of the R8000B into one lightweight and portable unit is particularly important for service technicians who need to travel to isolated or remote locations,” said Ed Mick, communications test equipment sales manager for General Dynamics SATCOM Technologies. “With the R8000B, radio service shops will have a complete, powerful communications analyzer that covers the entire RF spectrum up to 3 GHz and with the TETRA option, can quickly and efficiently test TETRA handsets.”</p>
<p>For R8000B customers, firmware upgrades can be downloaded from the General Dynamics SATCOM Technologies’ website free of charge for the life of the unit. Software options, including digital radio protocols, can also be downloaded from the website and installed in seconds using the R8000B front control panel.</p>
<p><strong>Key features of the R8000B include:</strong></p>
<ul>
<li>Options to support every major digital protocol, including APCO P25, TETRA, DMR (MOTOTRBO™) and NXDN</li>
<li>AutoTune automated test and alignment software for Motorola XTS2500/5000™ portables, XTL™ Series mobiles, and APX™ Series mobiles and portables</li>
<li>Spectrum analyzer with noise floor down to -140dBm</li>
<li>Power Meter that accepts up to 150W with no external attenuator</li>
<li>Brilliant, 8.4 inch color LCD viewable in all lighting conditions</li>
<li>Dual Display that simultaneously shows carrier signal and recovered audio</li>
<li>Remote Front Panel option for web-based control and monitor of every function from a PC web browser</li>
<li>Storage capacity for hundreds of user-defined setting presets which can be imported or exported to other R8000 test sets</li>
</ul>
<p><strong>Additional meters and test functions include:</strong></p>
<ul>
<li>Signal Generator</li>
<li>Sensitive Measurement Receiver</li>
<li>SINAD Meter</li>
<li>Tracking Generator</li>
<li>Distortion Meter</li>
<li>Oscilloscope</li>
<li>Modulation Scope</li>
<li>Frequency Error Meter</li>
<li>Cable Fault Locator</li>
<li>FM Deviation Meter</li>
<li>AM Modulation Meter</li>
<li>Receive Signal Strength Meter</li>
<li>Audio Counter</li>
<li>Audio Generators</li>
<li>AC/DC Voltmeters</li>
</ul>
<p>To see the complete list of features, benefits and specifications, please visit <a href="http://www.gdsatcom.com/cte.php">http://www.gdsatcom.com/cte.php</a>. For a quote or to arrange for a demonstration, contact a local representative at <a href="http://www.gdsatcom.com/cte_reps.php">http://www.gdsatcom.com/cte_reps.php</a>.</p>
<p>General Dynamics SATCOM Technologies, part of General Dynamics C4 Systems, is a leading supplier of emergency, strategic and tactical satellite ground terminals and communications test equipment. Additional information about General Dynamics SATCOM Technology’s products and services is available on the Internet at <a href="http://www.gdsatcom.com/">www.gdsatcom.com</a>.</p>
<p><em>Motorola, MOTOTORBO, XTL, XTS, and APX are trademarks of Motorola, Inc.</em></p>
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		<title>Zetron’s MAX Dispatch Now Supports More Radio Types</title>
		<link>http://psc.apcointl.org/2012/02/21/zetrons-max-dispatch-now-supports-more-radio-types/</link>
		<comments>http://psc.apcointl.org/2012/02/21/zetrons-max-dispatch-now-supports-more-radio-types/#comments</comments>
		<pubDate>Tue, 21 Feb 2012 10:05:41 +0000</pubDate>
		<dc:creator>Company Representative</dc:creator>
				<category><![CDATA[Industry]]></category>
		<category><![CDATA[News]]></category>
		<category><![CDATA[9-1-1]]></category>
		<category><![CDATA[APCO International]]></category>
		<category><![CDATA[Zetron]]></category>

		<guid isPermaLink="false">http://psc.apcointl.org/?p=11719</guid>
		<description><![CDATA[Zetron’s MAX Dispatch System “Our customers have an increasing need for dispatch consoles that support multiple radio technologies and interoperability. Our new MAX Dispatch interfaces provide both.” Ellen O’Hara, President and CEO, Zetron Zetron’s IP-based MAX Dispatch system now includes an interface to Harris M7300 radios that is currently shipping, and an interface to Motorola’s [...]]]></description>
			<content:encoded><![CDATA[<div align="left" style="float: left; padding: 6px 6px 5px 0px;"><a name="fb_share" type="box_count" share_url="http://psc.apcointl.org/2012/02/21/zetrons-max-dispatch-now-supports-more-radio-types/"></a></div><p style="text-align: center;"><a href="http://psc.apcointl.org/2012/02/21/zetrons-max-dispatch-now-supports-more-radio-types/zetron2/" rel="attachment wp-att-11720"><img class="aligncenter size-medium wp-image-11720" title="zetron2" src="http://psc.apcointl.org/wp-content/uploads/zetron2-300x232.jpg" alt="" width="300" height="232" /></a><strong>Zetron’s MAX Dispatch System</strong></p>
<p style="text-align: center;">“Our customers have an increasing need for dispatch consoles that support multiple radio technologies and interoperability. Our new MAX Dispatch interfaces provide both.”<br />
Ellen O’Hara, President and CEO, Zetron</p>
<p style="text-align: left;"><em>Zetron’s IP-based MAX Dispatch system now includes an interface to Harris M7300 radios that is currently shipping, and an interface to Motorola’s SMARTNET/SmartZone trunking system, for which Zetron is currently taking orders. These interfaces improve the MAX Dispatch system’s interoperability and its ability to operate with both digital and analog technologies.</em></p>
<p><strong>Redmond, WA, U.S.A.,</strong> February 17, 2012 – Zetron, a leading provider of mission-critical communications solutions worldwide, announced that its MAX Dispatch system now includes two new interfaces. One connects MAX Dispatch to Harris M7300 radios, which in turn support EDACS and Project 25 (P25); the other connects to Motorola’s SMARTNET/SmartZone trunking system. The Harris interface is now shipping, and Zetron is currently taking orders for the Motorola interface.</p>
<p>These interfaces expand the MAX Dispatch system’s ability to connect to multiple radio types, both digital and analog. They also improve its ability to support interoperability across agencies and jurisdictions when events require it.</p>
<p>MAX Dispatch, Zetron’s innovative IP-based console system, is being praised by industry experts for its advanced features, including its intelligent UI and complete end-to-end network redundancy. The system’s new interfaces support a number of significant public-safety scenarios. They provide support for both new and legacy radio technologies as public-safety agencies migrate from analog to digital radio schemes. They allow customers to migrate to Zetron’s MAX Dispatch system during one phase and upgrade their radios later. They also help ease the transition when public-safety agencies are being consolidated and must be able to use a variety of radios on the same console system.</p>
<p>“Our customers have an increasing need for dispatch consoles that support multiple radio technologies and interoperability,” said Zetron president and CEO, Ellen O’Hara. “Our new MAX Dispatch interfaces provide both.”</p>
<p><strong>About Zetron</strong><br />
For over 30 years, Zetron has been providing mission-critical communications solutions to customers in public safety, transportation, utilities, manufacturing, healthcare and business. With offices in the U.S.A., U.K., Australia and numerous field locations, Zetron supports a worldwide network of resellers, system integrators and distributors. This gives Zetron a global reach as well as a local presence in the regions it serves. Zetron is a wholly owned subsidiary of JVC Kenwood Corporation.<br />
For more information, visit: <a href="http://www.zetron.com">www.zetron.com</a>.</p>
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		<title>Exalt Communications Appoints Industry Veteran John Grabner as VP Engineering</title>
		<link>http://psc.apcointl.org/2012/02/21/exalt-communications-appoints-industry-veteran-john-grabner-as-vp-engineering/</link>
		<comments>http://psc.apcointl.org/2012/02/21/exalt-communications-appoints-industry-veteran-john-grabner-as-vp-engineering/#comments</comments>
		<pubDate>Tue, 21 Feb 2012 09:58:54 +0000</pubDate>
		<dc:creator>Company Representative</dc:creator>
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		<guid isPermaLink="false">http://psc.apcointl.org/?p=11711</guid>
		<description><![CDATA[John Grabner Vice President of Engineering Exalt Communications &#160; CAMPBELL, Calif., February 16, 2012 – Exalt Communications today announced that industry veteran John Grabner has joined Exalt as vice president of engineering. Grabner, who has over 25 years of telecommunications industry experience within both the service provider and enterprise markets, is responsible for overseeing worldwide [...]]]></description>
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<dl id="attachment_11712" class="wp-caption aligncenter" style="width: 203px;">
<dt class="wp-caption-dt"><a href="http://psc.apcointl.org/2012/02/21/exalt-communications-appoints-industry-veteran-john-grabner-as-vp-engineering/john-grabner/" rel="attachment wp-att-11712"><img class="size-full wp-image-11712" title="John Grabner" src="http://psc.apcointl.org/wp-content/uploads/John-Grabner.jpg" alt="" width="193" height="202" /></a></dt>
<dd class="wp-caption-dd">John Grabner Vice President of Engineering Exalt Communications</dd>
</dl>
</div>
<p>&nbsp;</p>
<p><strong>CAMPBELL, Calif., February 16, 2012 – </strong><a href="http://cl.exct.net/?ju=fe321574756c0c7d741271&amp;ls=fde715767d63027a70177971&amp;m=fef61271766d02&amp;l=fed016727465077b&amp;s=fe221673726402747d1d71&amp;jb=ffcf14&amp;t=" target="_blank">Exalt Communications </a>today announced that industry veteran John Grabner has joined Exalt as vice president of engineering. Grabner, who has over 25 years of telecommunications industry experience within both the service provider and enterprise markets, is responsible for overseeing worldwide development of Exalt&#8217;s <a href="http://cl.exct.net/?ju=fe311574756c0c7d741272&amp;ls=fde715767d63027a70177971&amp;m=fef61271766d02&amp;l=fed016727465077b&amp;s=fe221673726402747d1d71&amp;jb=ffcf14&amp;t=" target="_blank">wireless backhaul</a> systems.</p>
<p>Prior to joining Exalt, Grabner was director of engineering for Cisco&#8217;s wireless business unit, a position he accepted following the company&#8217;s acquisition of Navini Networks, where Grabner served as vice president of engineering. Grabner was a key executive contributor to Navini&#8217;s success, growing it as a startup to become one of the leading wireless broadband companies of its time, and prompting Cisco to ultimately acquire Navini in 2007. Before Navini, Grabner spent 17 years with Nortel Networks, where he held a number of technical and engineering management positions. Grabner holds 19 patents, as well as a Bachelor of Engineering with distinction in computer systems engineering from Carleton University.</p>
<p>&#8220;Despite the challenging economy of the past several years, our innovative technology platform has enabled us to grow our market share faster than our competitors,&#8221; said Amir Zoufonoun, CEO and founder of Exalt Communications. &#8220;John&#8217;s demonstrated leadership in driving the development and management of next-generation wireless technologies, combined with his deep roots in the telecommunications industry, will be invaluable to Exalt as we continue to drive innovation throughout our portfolio to capitalize on high-growth market opportunities.&#8221;</p>
<p>Grabner joins Exalt at a time of tremendous growth and opportunity within the telecommunications industry. In fact, over the past year, Exalt has greatly expanded its technology platform and recently surpassed the 1,300-customer milestone. The company is experiencing significant product demand driven by <a href="http://cl.exct.net/?ju=fe301574756c0c7d741273&amp;ls=fde715767d63027a70177971&amp;m=fef61271766d02&amp;l=fed016727465077b&amp;s=fe221673726402747d1d71&amp;jb=ffcf14&amp;t=" target="_blank">mobile backhaul</a>, <a href="http://cl.exct.net/?ju=fe2f1574756c0c7d741274&amp;ls=fde715767d63027a70177971&amp;m=fef61271766d02&amp;l=fed016727465077b&amp;s=fe221673726402747d1d71&amp;jb=ffcf14&amp;t=" target="_blank">rural broadband</a>, <a href="http://cl.exct.net/?ju=fe2e1574756c0c7d741275&amp;ls=fde715767d63027a70177971&amp;m=fef61271766d02&amp;l=fed016727465077b&amp;s=fe221673726402747d1d71&amp;jb=ffcf14&amp;t=" target="_blank">smart grid</a>, and homeland security projects.</p>
<p>&#8220;Exalt is in an ideal position to take advantage of the opportunities in the backhaul industry,&#8221; said John Grabner. &#8220;With a solid track record of achievement within microwave backhaul and a highly flexible technology platform, Exalt is ready to emerge as an industry leader as the market increasingly demands smaller, faster, more powerful, and more cost-effective backhaul solutions.&#8221;</p>
<p><strong>About Exalt Communications</strong><br />
<a href="http://cl.exct.net/?ju=fe321574756c0c7d741271&amp;ls=fde715767d63027a70177971&amp;m=fef61271766d02&amp;l=fed016727465077b&amp;s=fe221673726402747d1d71&amp;jb=ffcf14&amp;t=" target="_blank">Exalt Communications </a>provides next-generation wireless backhaul systems to mobile operators, service providers, government agencies, and enterprises worldwide. Exalt systems are designed to solve the network bottlenecks associated with the growing demand for IP-based voice, data, and video applications and the resulting migration from TDM to IP-based networks. With a flexible architecture and universal product platform covering multiple market segments, Exalt provides a full range of microwave backhaul systems that meet the demand for cost-effective and flexible alternatives to fiber and leased lines.<br />
<a href="http://cl.exct.net/?ju=fe321574756c0c7d741271&amp;ls=fde715767d63027a70177971&amp;m=fef61271766d02&amp;l=fed016727465077b&amp;s=fe221673726402747d1d71&amp;jb=ffcf14&amp;t=" target="_blank"><strong>www.exaltcom.com</strong></a></p>
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		<title>Zetron’s NEW MAX Call-Taking System Now Shipping!</title>
		<link>http://psc.apcointl.org/2012/02/21/zetrons-new-max-call-taking-system-now-shipping/</link>
		<comments>http://psc.apcointl.org/2012/02/21/zetrons-new-max-call-taking-system-now-shipping/#comments</comments>
		<pubDate>Tue, 21 Feb 2012 09:49:31 +0000</pubDate>
		<dc:creator>Company Representative</dc:creator>
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		<guid isPermaLink="false">http://psc.apcointl.org/?p=11705</guid>
		<description><![CDATA[Zetron’s MAX Call-Taking System “MAX Call-Taking offers the most advanced combination of innovation and simplicity available in a Next-Generation 9-1-1 system.” Kathy Broadwell, Vice President of Product Management, Zetron Zetron’s Next-Generation 9-1-1 i3-ready MAX Call-Taking system is now shipping. MAX Call-Taking is one of Zetron’s innovative MAX Solution family of products, which includes the MAX [...]]]></description>
			<content:encoded><![CDATA[<div align="left" style="float: left; padding: 6px 6px 5px 0px;"><a name="fb_share" type="box_count" share_url="http://psc.apcointl.org/2012/02/21/zetrons-new-max-call-taking-system-now-shipping/"></a></div><p style="text-align: center;"><a href="http://psc.apcointl.org/2012/02/21/zetrons-new-max-call-taking-system-now-shipping/zetron-image/" rel="attachment wp-att-11706"><img class="aligncenter size-medium wp-image-11706" title="zetron image" src="http://psc.apcointl.org/wp-content/uploads/zetron-image-300x223.jpg" alt="" width="300" height="223" /></a><strong>Zetron’s MAX Call-Taking System</strong></p>
<p style="text-align: center;">“MAX Call-Taking offers the most advanced combination of innovation and simplicity available in a<br />
Next-Generation 9-1-1 system.”<br />
Kathy Broadwell, Vice President of Product Management, Zetron</p>
<p style="text-align: left;"><strong>Zetron’s</strong> Next-Generation 9-1-1 i3-ready MAX Call-Taking system is now shipping. MAX Call-Taking is one of Zetron’s innovative MAX Solution family of products, which includes the MAX Dispatch system. MAX Call-Taking’s innovative features include its intelligent UI, advanced call-handling capabilities, and nearly 99.999 percent availability. Public Safety Communications magazine gave Max Call-Taking its “Hot Product” award for innovation in public-safety communications.</p>
<p><strong>Redmond, WA,</strong> U.S.A., February 14, 2012 – Zetron, a leading provider of mission-critical communications solutions worldwide, announced that its new MAX Call-Taking system is now shipping. As one of Zetron’s new MAX Solutions family of products, MAX Call-Taking offers the reliability for which Zetron is known in a breakthrough, Next-Generation 9-1-1 i3 system. It provides the full range of features and functionality that are important to 9-1-1 centers. Combining MAX Call-Taking with Zetron’s MAX Dispatch system provides one of the most comprehensive and advanced communications solutions available. MAX Call-Taking received Public Safety Communications magazine’s “Hot Products” award for being one of the most innovative public-safety communications products released in 2011.</p>
<p>MAX Call-Taking’s innovative features and functionality include its intelligent user interface, Next Generation i3 capabilities, advanced call handling, and availability approaching 99.999 percent. In addition, the server core’s “green” design consumes only five percent of the power of conventional servers, which reduces energy costs and increases reliability.</p>
<p>“MAX Call-Taking offers the most advanced combination of innovation and simplicity available in a Next-Generation 9-1-1 system,” said Zetron vice president of Product Management, Kathy Broadwell. “The positive and enthusiastic response we’re getting to MAX Call-Taking from industry experts and customers alike bears this out. We are excited that the product is now shipping to customers and resellers who are very eager to install it.”</p>
<p style="text-align: left;"><strong>About Zetron</strong><br />
For over 30 years, Zetron has been providing mission-critical communications solutions to customers in public safety, transportation, utilities, manufacturing, healthcare and business. With offices in the U.S.A., U.K., Australia and numerous field locations, Zetron supports a worldwide network of resellers, system integrators and distributors. This gives Zetron a global reach as well as a local presence in the regions it serves. Zetron is a wholly owned subsidiary of JVC Kenwood Corporation. For more information,<br />
visit <a href="http://www.zetron.com">www.zetron.com</a>.</p>
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		<title>Aeroflex IFF Mode 5 Test Set Receives Full DoD AIMS Certification for KIV-77 and KIV-78 Support</title>
		<link>http://psc.apcointl.org/2012/02/21/aeroflex-iff-mode-5-test-set-receives-full-dod-aims-certification-for-kiv-77-and-kiv-78-support/</link>
		<comments>http://psc.apcointl.org/2012/02/21/aeroflex-iff-mode-5-test-set-receives-full-dod-aims-certification-for-kiv-77-and-kiv-78-support/#comments</comments>
		<pubDate>Tue, 21 Feb 2012 09:42:20 +0000</pubDate>
		<dc:creator>Company Representative</dc:creator>
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		<guid isPermaLink="false">http://psc.apcointl.org/?p=11694</guid>
		<description><![CDATA[Wichita, Kan.—February 13, 2012—Aeroflex Incorporated, a wholly owned subsidiary of Aeroflex Holding Corp. (NYSE:ARX), announced today that the Aeroflex APM-424(V)5 IFF MK XIIA Mode 5 portable test set has received full certification from the U.S. Department of Defense (DoD) AIMS International Program Office to support both AIMS 04-900A Option A (KIV-78) and Option B (KIV-77) [...]]]></description>
			<content:encoded><![CDATA[<div align="left" style="float: left; padding: 6px 6px 5px 0px;"><a name="fb_share" type="box_count" share_url="http://psc.apcointl.org/2012/02/21/aeroflex-iff-mode-5-test-set-receives-full-dod-aims-certification-for-kiv-77-and-kiv-78-support/"></a></div><p><a href="http://psc.apcointl.org/2012/02/21/aeroflex-iff-mode-5-test-set-receives-full-dod-aims-certification-for-kiv-77-and-kiv-78-support/apm-424v5-kiv-78-press-shot-1/" rel="attachment wp-att-11695"><img class="aligncenter size-medium wp-image-11695" title="APM-424(V)5 KIV-78 Press Shot #1" src="http://psc.apcointl.org/wp-content/uploads/APM-424V5-KIV-78-Press-Shot-1-300x300.jpg" alt="" width="300" height="300" /></a></p>
<p><strong>Wichita, Kan.—February 13, 2012—</strong>Aeroflex Incorporated, a wholly owned subsidiary of Aeroflex Holding Corp. (NYSE:ARX), announced today that the Aeroflex APM-424(V)5 IFF MK XIIA Mode 5 portable test set has received full certification from the U.S. Department of Defense (DoD) AIMS International Program Office to support both AIMS 04-900A Option A (KIV-78) and Option B (KIV-77) crypto appliqués.</p>
<p>With the latest AIMS certification, Aeroflex’s Mode 5 test set has resolved all previous exceptions, including support for burst mode interrogators, and is in full compliance with DoD AIMS 03-1000A performance standards for Mark XIIA performance and ICAO Annex 10 international standards for Mode S ELS/EHS performance for ramp testing of IFF transponders and interrogators.</p>
<p>“The AIMS certification is a key milestone for us. The Aeroflex Mode 5 test set, supporting both KIV-77 and KIV-78, allows our customers to avoid costs by eliminating the need for additional test equipment, logistics, training, and risk,” said Guy Hill, Director, Avionics Business Unit, Aeroflex Test Solutions.<strong></strong></p>
<p><strong>Support for Option A (KIV-) and Option B (KIV-77) reduces cost, maintenance</strong><br />
The APM-424(V)5 COMSEC interface easily accommodates both Option A (KIV-78) and Option B (KIV-77) crypto appliqués in a single test set.  This will allow operators to use a crypto that is common to their platform and avoid the logistics and costs associated with acquiring additional test sets and difficult-to-obtain cryptographic devices.</p>
<p>The Aeroflex APM-424(V)5 maintains the same familiar menu structure and operation, to accommodate the use of existing procedures for legacy modes.  KIV-6 support is also accommodated via the KIV-78 adapter.<strong></strong></p>
<p><strong>About the APM-424(V)5 IFF Mode 5 test set</strong><br />
IFF Mode 5 is a cryptographic identification system that enables interrogation systems to distinguish friendly aircraft, vehicles, or forces.The Aeroflex APM-424(V)5 verifies Mode 5 code load and mission/platform parameters. The test set also supports Mode S for military air transport aircraft EHS/ELS.  The APM-424(V)5 replaces the APM-424(V)3, TS-4530/UPM,  TS-4530-1 and TS-4542.  Mode 5 upgrade kits are available for existing test sets.</p>
<p><strong>Price and availability</strong><br />
Delivery for the APM-424(V)5 or the upgrade kit is eight weeks (confirmed at time of order) and can be purchased direct from Aeroflex or via U.S. GSA (General Services Administration).       For specific pricing, contact your Aeroflex sales representative at (800) 853-2352 or <a href="mailto:info-test@aeroflex.com">info-test@aeroflex.com</a>.</p>
<p><strong>About Aeroflex</strong><br />
Aeroflex Incorporated is a leading global provider of high performance microelectronic components and test and measurement equipment used by companies in the space, avionics, defense, commercial wireless communications, medical and other markets.</p>
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		<title>Aeroflex Introduces Measurement Suite for  WLAN 802.11ac Devices</title>
		<link>http://psc.apcointl.org/2012/02/21/aeroflex-introduces-measurement-suite-for-wlan-802-11ac-devices/</link>
		<comments>http://psc.apcointl.org/2012/02/21/aeroflex-introduces-measurement-suite-for-wlan-802-11ac-devices/#comments</comments>
		<pubDate>Tue, 21 Feb 2012 09:35:44 +0000</pubDate>
		<dc:creator>Company Representative</dc:creator>
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		<guid isPermaLink="false">http://psc.apcointl.org/?p=11688</guid>
		<description><![CDATA[STEVENAGE, UK—February 7, 2012— Aeroflex Limited, a wholly owned subsidiary of Aeroflex Holding Corp. (NYSE:ARX), announced today that the company is adding 802.11ac support to its popular PXI 3000 Series test system to facilitate the worldwide growth of 802.11ac Wireless Local Area Network (WLAN) mobile devices. Wireless devices using the 802.11ac standard will boast a [...]]]></description>
			<content:encoded><![CDATA[<div align="left" style="float: left; padding: 6px 6px 5px 0px;"><a name="fb_share" type="box_count" share_url="http://psc.apcointl.org/2012/02/21/aeroflex-introduces-measurement-suite-for-wlan-802-11ac-devices/"></a></div><p><strong><a href="http://psc.apcointl.org/2012/02/21/aeroflex-introduces-measurement-suite-for-wlan-802-11ac-devices/pxi-press-shot/" rel="attachment wp-att-11689"><img class="aligncenter size-medium wp-image-11689" title="PXI Press Shot" src="http://psc.apcointl.org/wp-content/uploads/PXI-Press-Shot-300x224.jpg" alt="" width="300" height="224" /></a>STEVENAGE, UK—February 7, 2012—</strong> Aeroflex Limited, a wholly owned subsidiary of Aeroflex Holding Corp. (NYSE:ARX), announced today that the company is adding 802.11ac support to its popular PXI 3000 Series test system to facilitate the worldwide growth of 802.11ac Wireless Local Area Network (WLAN) mobile devices.</p>
<p>Wireless devices using the 802.11ac standard will boast a 6X increase in network speed over 802.11n. The 802.11ac devices are faster because they use a less congested portion of the radio frequency (RF) spectrum, have wider bandwidth, and use more advanced digital modulation techniques.</p>
<p>“We continue to stay ahead of the market, offering measurement suites for the latest wireless devices,” said Tim Carey, Product Manager for PXI, Aeroflex. “Our ability to continue to evolve the PXI 3000 platform quickly through software modularity is the key to its longevity and popularity with customers around the world.”</p>
<p><strong>Aeroflex offers both transmitter and receiver testing for 802.11ac</strong><br />
Aeroflex PXI 3000 Series supports transmitter and receiver testing within one compact PXI modular RF test system.</p>
<p>The system is designed for use by silicon vendors, WLAN board integrators, consumer electronics device manufacturers, and contract manufacturers who need to perform RF parametric tests on devices during manufacturing.</p>
<p>Aeroflex’s PXI 3000 Series RF modules support wideband signal analysis and generation for frequencies up to 6 GHz, easily covering the bandwidth and frequency requirements of 802.11ac. Modulation schemes for 802.11ac are supported, from BPSK to 256QAM. Testing 256QAM demands lower EVM (error vector magnitude) within the test equipment. Aeroflex provides excellent residual EVM to help customers pinpoint signal degradation and identify the source of their problem.</p>
<p><strong>About Aeroflex’s PXI Studio and IQCreator<sup>®</sup> software</strong><br />
The Aeroflex PXI Studio application software provides a graphical user interface to generate and analyze 802.11a,b,g,n and ac signals. IQCreator application software provides a graphical user interface to create WLAN 802.11a,b,g,n,ac arbitrary waveforms for use in PXI 3000 modular instruments.</p>
<p>The same analysis and waveform generation application software can be expanded to support a range of other communication standards on the same PXI 3000 system hardware including WiMAX, Bluetooth<strong><sup>®</sup></strong> BR/EDR/LE, ZigBee<strong><sup>®</sup></strong>, FM as well as all 2G, 3G and 4G cellular standards.</p>
<p>Remote programming user interfaces are available to support integration into automated test systems.</p>
<p><strong>Price and availability</strong><br />
802.11ac software for analysis and waveform generation is available for immediate delivery. It is offered as an optional extension to the existing WLAN measurement software supporting 802.11a,b,g and n.</p>
<p>The recommended PXI RF hardware modules for 802.11ac testing are as follows:</p>
<ul>
<li>For transmitter measurement, PXI RF digitizers 3035C or 3036 with Option 103 (WLAN a,b,g,n) and Option 113 for extension to WLAN ac are required.</li>
</ul>
<ul>
<li>For receiver testing, PXI RF signal generators 3025C or 3026C with Option 100 for WLAN a,b,g,n and ac are required.</li>
</ul>
<p>Application software can be downloaded from Aeroflex’s web site at <a href="http://www.aeroflex.com/ats/products/category/PXI/Application_Software.html">www.aeroflex.com/ats/products/category/PXI/Application_Software.html</a>. IQCreator supporting 802.11ac is offered as a free of charge upgrade to all existing PXI 3000 users with signal generator modules fitted with Option 100.</p>
<p>For more information, contact your local Aeroflex sales office by visiting or calling Aeroflex Sales at (800) 835-2352 or info-test@aeroflex.com.</p>
<p><strong>About Aeroflex</strong><br />
Aeroflex Incorporated is a leading global provider of high performance microelectronic components and test and measurement equipment used by companies in the space, avionics, defense, commercial wireless communications, medical and other markets.</p>
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		<title>Gamber-Johnson Introduces Solution for Ford Next Generation Police Interceptor</title>
		<link>http://psc.apcointl.org/2012/02/21/gamber-johnson-introduces-solution-for-ford-next-generation-police-interceptor/</link>
		<comments>http://psc.apcointl.org/2012/02/21/gamber-johnson-introduces-solution-for-ford-next-generation-police-interceptor/#comments</comments>
		<pubDate>Tue, 21 Feb 2012 09:29:26 +0000</pubDate>
		<dc:creator>Company Representative</dc:creator>
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		<guid isPermaLink="false">http://psc.apcointl.org/?p=11681</guid>
		<description><![CDATA[February 13, 2012 – Stevens Point, WI – Gamber-Johnson, an ISO 9001:2008 certified manufacturer of rugged docking stations and vehicle mounting solutions, introduces a new vehicle specific console box designed specifically for the 2012 Ford Next Generation Police Interceptor (NGPI). The new console box is a low profile, no-drill vehicle specific console box.  The console [...]]]></description>
			<content:encoded><![CDATA[<div align="left" style="float: left; padding: 6px 6px 5px 0px;"><a name="fb_share" type="box_count" share_url="http://psc.apcointl.org/2012/02/21/gamber-johnson-introduces-solution-for-ford-next-generation-police-interceptor/"></a></div><p><strong><a href="http://psc.apcointl.org/2012/02/21/gamber-johnson-introduces-solution-for-ford-next-generation-police-interceptor/7160-0409-2/" rel="attachment wp-att-11683"><img class="aligncenter size-medium wp-image-11683" title="7160-0409" src="http://psc.apcointl.org/wp-content/uploads/7160-04091-300x196.jpg" alt="" width="300" height="196" /></a>February 13, 2012</strong> – Stevens Point, WI – <strong>Gamber-Johnson</strong>, an ISO 9001:2008 certified manufacturer of rugged docking stations and vehicle mounting solutions, introduces a new vehicle specific console box designed specifically for the 2012 Ford Next Generation Police Interceptor (NGPI).</p>
<p>The new console box is a low profile, no-drill vehicle specific console box.  The console box attaches directly the Ford NGPI, without the need to order a separate top plate or vehicle leg kit and ships fully assembled.  The top mounting platform allows a computer to be center mounted or offset towards the passenger side.  A passenger side vehicle base can also be used to further offset a computer.</p>
<p>Key product components of the Ford NGPI Console Box include:</p>
<ul>
<li>Removable top plate and center brace for ease of radio installation and wiring routing.</li>
<li>Six fasteners for mounting the console box allows for quick installation.</li>
<li>Vertical, angled section accommodates 6” of mounting space and is designed to house full size radios.</li>
<li>Horizontal, low profile section accommodates 6” of mounting space with an internal cup holder (11.5” without an internal cup holder) and is designed to house radio control heads and accessories.</li>
<li>12 Volt plug insert (located on passenger side).</li>
<li>Box will ship fully assembled.</li>
<li>Heavy gauge steel, fully welded for long-term durability.</li>
<li>There are two versions of the Ford NGPI Console Box.  Both include standard faceplates (full faceplates sold separately) and filler panels.  One version of the console also comes with an armrest and internal dual cup holders (Item No. 7160-0409) and the other version is just the console box (Item No. 7160-0410).</li>
</ul>
<p>For a more in-depth look at Gamber-Johnson’s full line of mounting system solutions, visit Gamber-Johnson’s web site at <a href="http://www.gamberjohnson.com/">www.gamberjohnson.com</a>.</p>
<p><strong>About Gamber-Johnson.</strong> In business since 1954, Gamber-Johnson is the undisputed market leader of rugged docking stations and vehicle mounts and a member of the Leggett &amp; Platt Commercial Vehicle Products (CVP) Group. Customers of all sizes – state and local governments, transportation, field service organizations, and mobile professionals – rely on Gamber-Johnson&#8217;s vehicle mounting systems and docking stations on a daily basis and associate the Gamber-Johnson name and products with quality, safety and reliability. As a result, Gamber-Johnson vehicle mounting systems are installed in thousands of fleets worldwide.  <a href="http://www.gamberjohnson.com/">www.gamberjohnson.com</a>.</p>
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