Positive changes are coming soon on behalf of the ANSI-approved Automated Secure Alarm Protocol (ASAP) program that will benefit the alarm industry and 9-1-1 PSAPs equally. For the participating 9-1-1 PSAPs in Texas and Virginia, the volume of telephone calls reduced with alarm companies using ASAP to deliver alarm notifications has reached the tens of [...]
ASAP to PSAP: A Preview of Phase II
Bill Hobgood
on January 26, 2012
in Calltaking/Dispatch, Codes/Standards, Operations, Tech
NENA i3 Standard Available for Review
Company Representative
on October 12, 2010
in Codes/Standards, Industry, News, Tech
NENA Technical Standard Document on Detailed Functional and Interface Specification for the NENA i3 Solution – Stage 3 NENA 08-003, Version 1, Sept. 30, 2010, is available for the 45 Calendar Day Public Review and Comment. The comment period ends Wednesday, Nov. 17 at 5PM ET.
9/11 — Nine Years Later
Staff
on September 09, 2010
in Calltaking/Dispatch, Codes/Standards, News, Operations, Radio Frequency, Radio Systems, Regional & National, Tech
This weekend marks the ninth anniversary of the 9/11 terrorist attacks. We did not want to let the day pass without remembering those who died that day. In this article, APCO President Bill Carrow remembers the communications professionals who answered the calls for help, and Jack Daniel highlights advances in in-building technology and codes. We also offer links to related coverage.
APCO Standards Update
Standards Development Committee
on August 25, 2010
in Calltaking/Dispatch, Codes/Standards, Operations, Tech
Read about the latest success of the EAIE standard. Also review and comment on the candidate standard for minimum training for public safety telecommunicators.
External Alarm Interface Exchange Celebrates Another Victory
Independent News Source
on August 24, 2010
in APCO, Codes/Standards, News, Tech
On Wednesday, Aug. 18, at 1:00 p.m. EST, the transmission method for the notification of alarm events from Vector Security, subsequent responses from the City of Richmond’s (Va.) 9-1-1 Public Safety Answering Point (PSAP), and bi‐directional updates from both entities were moved into a production environment using International Justice and Public Safety Network (Nlets) message “wrappers” around the payload, Nlets‐assigned message keys and the use of S‐ORI (originating agency identifiers) addresses for routing purposes.
In-Building Codes: What They Are, and How They Affect You and the Hardware You Buy
Jack Daniel
on July 30, 2010
in APCO, Codes/Standards, Events, News, Radio Systems, Tech
Earlier this year, national fire codes were released that not only mandate in-building radio coverage enhancement for first responders, but make that requirement retroactive to existing buildings. The APCO session on Sunday, Aug. 1, at 3:15 p.m. will be the very first to present NFPA-72 2010 codes to the public safety community as a whole.
Book Review: Emergency Preparedness
Bob Smith
on January 01, 2010
in Codes/Standards, Management
This book provides public safety and emergency management practitioners at local and national levels with the background and tools needed to plan, design and carry out public disaster preparedness efforts.
APCO: Alerts & Newsletters
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Dispatching: A Profession or a Job?
October 27, 2010
- Naples City Council Bristle at Cost of New Radios; Suggest Officers Share June 29, 2011
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FCC Says PSAPs Must Be Able to Receive 9-1-1 Texts
November 23, 2010
- Residents: Go Slow on Address Change August 31, 2010
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Dyersville, Iowa, to Dump Dispatchers
March 17, 2011
- Kansas Dispatchers Help Save Lives under Stress February 22, 2012
- Utah Man Ties Up 9-1-1 Line, Wants Ride Home from Walmart February 22, 2012
- Atlantic County (N.J.) Working on Reverse 9-1-1 System February 22, 2012
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General Dynamics Introduces New Portable Communications System Analyzer for Land Mobile Radio Systems
February 21, 2012
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Zetron’s MAX Dispatch Now Supports More Radio Types
February 21, 2012
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Lmartinez: Awesome job Cindra & Chris! I absolutely agree...
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Cindy Dunaway: It's so hard to look back on calls we have taken w...
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: With the way our government leaders and Congress h...
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Tanya Gotcher: Regardless of what the dispatcher said to the call...
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Sash: Congratulations for a job well done!...
