Industry
APCO Seeks Comments on Candidate American National Standard for Public Safety Telecommunicators When Responding to Calls of Missing, Abducted and/or Sexually Exploited Children
April 29, 2022APCO International is seeking comments for the revision of APCO candidate American National Standard (ANS) for Public Safety Telecommunicators When Responding to Calls of Missing, Abducted and/or Sexually Exploited Children in its second public review and comment period ending May 29, 2022.
Read full articleAPCO Seeks Comments on Candidate American National Standard for Advanced Automatic Collision Notification (AACN) Vehicle Emergency Data Set (VEDS)
March 11, 2022APCO International is seeking comments for the candidate American National Standard (ANS) for Advanced Automatic Collision Notification (AACN) Vehicle Emergency Data Set (VEDS).
Read full articleAPCO Announces Final Approval of American National Standard
February 18, 2022APCO received final approval from the American National Standards Institute (ANSI) on February 14, 2022, for a newly created American National Standard (ANS) titled Managing Operational Overload in the Emergency Communications Center (ECCs).
Read full article#TeammatesInAction: Missouri State Highway Patrol Troop E Communications Team
February 17, 2022For their tremendous ability to process information and provide exceptional customer service with professionalism and commitment during a time of uncertain safety to the people they know, love, and serve, we are proud to recognize them as APCO Teammates in Action.
Read full articleConsider the Big Picture When Handling Missing Persons/Lost Children Calls
February 3, 2022One of the most important things to remember when you receive missing person/lost children calls for service is that you must abandon any preconceived notion that your agency, even as the primary jurisdiction, is the only agency necessary to handle the call.
Read full articleLincoln Emergency Communications Center Receives APCO Agency Training Program Certification
January 27, 2022Lincoln Emergency Communications Center, NE, has received Agency Training Program Certification, a Project 33® Initiative, from the Association of Public-Safety Communications Officials (APCO) International.
Read full articleFirstNet Enables Remote Training, Enhanced Mapping Capabilities for Emergency Management in Pennsylvania
December 2, 2021Indiana County and ICEMA joined FirstNet in 2019 to ensure personnel could communicate via voice across the county.
Read full articleKeys to Handling a Mass Shooting as a Public Safety Telecommunicator
November 4, 2021During a mass shooting, the ECC will be overwhelmed with calls. There will be calls from persons involved in the incident, friends and family of those affected, and potentially the shooter. The telecommunicator must process calls quickly to obtain as much information as possible.
Read full articleMeet Your AFC Advisor: Diana Garcia (Northern California)
October 13, 2021Diana Garcia is a telecommunications engineer with over three decades working in public safety communications with the California Office of…
Read full articleMeet Your AFC Advisor: Ben Homes (Massachusetts)
October 7, 2021Ben Homes began his public safety career as a public safety telecommunicator for several towns in Massachusetts before being hired…
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