“You have to have a backbone with the police officers,” Stacy Starkloff says. Additionally, she has to remain calm in stressful situations and, regardless of whether or not she is nervous, she cannot give up and has to pull through. Starkloff is also a fast talker. “It works to my advantage,” she says.
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Mandated Telecommunicator Training Takes Effect in Florida
Here in Florida, one of the biggest changes that will be happening for the public safety telecommunicator is state-mandated standardized training (also known as the Denise Amber Lee Bill). Effective Oct. 1, 2012, all public safety telecommunicators must be state certified. It also calls for continuing education with recertification every two years.
Holiday Schedules in the Comm Center
I finished putting up the Christmas and decorations shortly after Thanksgiving. My daughter especially enjoys this time and likes tradition. The boys on the other hand are starting to act like their father the “Scrooge,” asking “Why do we have to drag all this stuff out? We’re just gonna have to drag it all back [...]
T’was the Night Before Christmas in the Dispatch Center
Editor’s note: As a rule, we don’t publish poetry, but exceptions prove the rule. So, with apologies to Clement Clarke Moore, we make an exception this holiday season: T’was the night before Christmas, and all throughout comm. We sat at our consoles, expecting it calm the dispatchers with their headsets, the CAD in high gear. [...]
Heather Perkins: ‘It’s Been One of the Best Decisions of My Life’
Before deciding to become an emergency dispatcher in July 2000, Heather Perkins, 32, from Santa Quin, Utah, was the manager of a movie theater. After she was transferred to manage a dilapidated mini-theater, she decided to leave and pursue a career in emergency communications even though she knew virtually nothing about the field. She took [...]
Anna G. Eshoo: Police and Firefighters Need a Better Way to Communicate During Emergencies
By Anna G. Eshoo, Special to the San Jose Mercury News (California): Each one of us will never forget the ill-fated day of Sept. 11, 2001. Faced with the unimaginable, firefighters, Emergency Medical Services and police officers arrived on the scene, only to contend with an outdated radio communications system that prevented seamless communications among emergency personnel.
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Don’t Procrastinate … The FCC’s Narrowband Deadline Is Almost Here!
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Dispatching: A Profession or a Job?
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FCC Says PSAPs Must Be Able to Receive 9-1-1 Texts
- Naples City Council Bristle at Cost of New Radios; Suggest Officers Share
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Duty-Related Trauma Exposure in 9-1-1 Telecommunicators
- Residents: Go Slow on Address Change
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Don’t Procrastinate … The FCC’s Narrowband Deadline Is Almost Here!
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Protect Your PSAP Applications from Downtime
- Senate Confirms Jessica Rosenworcel and Ajit Pai as New FCC Commissioners
- N.M. Governor Unveils Wildfire-Warning System
- FCC Reviews Rules Governing the Emergency Alert System
- S. Elgin Dispatch Switch Smooth So Far
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Jlockerbie: I wonder if this gentleman has ever seen the insid...
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Avr100: A serious problem with potentially deadly conseque...
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Julie: AWESOME JOB!!! Congratulations!...
Dispatching Is a Career and a Passion for Padty Mayhew Davis
Karen L. Bune on February 09, 2012
in Commentary/Blogs
“You can’t let your emotions affect how you do your job because it could impede the outcome for citizens and officers,” says Padty Mayhew Davis.