New Era Begins for Emergency Calls in Dudley (Mass.)

It’s been nearly a year since Webster and Dudley sealed the agreement that formed the SWCCC, a regional emergency dispatch center.

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9-1-1 Dispatchers Go Up in the Mountains for a Lesson on Backcounty Rescues

While dispatchers transmit orders and information to direct backcountry rescue personnel on a regular basis, most have no experience with the highly specialized teams and tactics, particularly those that go into a winter operation. They watched demonstrations by medical helicopters and avalanche search dogs, learned about skier safety and rescue protocols.

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9-1-1 Dispatchers Go Up in the Mountains for a Lesson on Backcountry Rescues

Viewing the scale and topography drives home importance of location specificity and call details.

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West Coast Agency Selects Intergraph Public Safety Solutions for Consolidated Dispatch

Pierce County, Washington to utilize interoperable CAD, mobile and analytics.

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Life Skills: When Should You Stay Home Sick From Work?

If you wake up in the middle of the night with a fever, stomach ache or back pain, how do you know whether or not your symptoms justify staying home from work?

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APCO Applauds Commission’s Actions to Improve 9-1-1 Reliability and Ensure Public Safety Values are Preserved in the Technology Transition

Today, the Federal Communications Commission (Commission) launched two proceedings related to the provision of 9-1-1 services.

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Pa. County to Join Growing 9-1-1 Network

By the first week of December, Butler County will be part of an evolving network of counties that share telephone routing equipment for their 9-1-1 dispatch centers.

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